Billing Support Specialist - Hybrid (Entry Level)

Ultimate Staffing Services; Irvine (CA); Hybrid; USD 30,000 - 33,000; Full time

Job summary

Ultimate Staffing Services is seeking a Billing Support Representative in Irvine for a hybrid schedule. You will be the primary contact for billing queries from patients, clients, and payors, guiding them through out-of-pocket costs, payments, and status updates.

This entry-level role offers supervisory support as you gain expertise in CPT, ICD-10 codes, and medical terminology while handling inquiries via multiple channels and documenting all interactions in our systems.

Qualifications

• Experience in health care or clinical laboratory preferred.
• Customer service experience in health or wellness setting preferred.
• Experience in insurance billing including verification, authorization, or collections.

Responsibilities

• Provide timely, professional support to clients and patients.
• Use critical-thinking to resolve billing issues.
• Respond to requests via phone, email, chat, or text to assist with billing.
• Document all interactions thoroughly in systems.
• Understand FAQs and assist with inquiries.
• Coordinate with internal teams for billing processes.

Skills

General skills

Software skills

Language skills

Mathematical skills

Reasoning ability

Certificates

Education

High school diploma

Bachelor’s degree preferred

Tools

Salesforce

Job description

Ultimate Staffing Services is seeking a Billing Support Representative in Irvine for a hybrid schedule. You will be the primary contact for billing queries from patients, clients, and payors, guiding them through out-of-pocket costs, payments, and status updates.

This entry-level role offers supervisory support as you gain expertise in CPT, ICD-10 codes, and medical terminology while handling inquiries via multiple channels and documenting all interactions in our systems.