Billing Support Analyst

Revecore; Massachusetts; Remote; USD 17,000 - 24,000; Full time

Job summary

Revecore seeks a detail‑oriented analyst to manage accident-related accounts from intake to resolution. You will coordinate no-fault and liability benefits, maximize reimbursements, and maintain accurate records in AcciClaim while handling high call volumes and QA reviews.

The role emphasizes independence, multi‑screen work, and strong communication with patients and attorneys. Applicants should have at least one year in a professional office setting, with health/auto insurance or medical

Qualifications

• At least one year of experience in a professional office environment.
• Experience in health insurance, auto insurance, or medical billing preferred.
• Knowledge of coordination of benefits or subrogation a plus.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and comfort across multiple screens; ability to learn AcciClaim and SharePoint.

Responsibilities

• Take full ownership of their caseload and follow each account through to resolution.
• Communicate professionally and effectively with patients, adjusters, and attorneys.
• Work independently, set priorities, and manage their time with minimal supervision.
• Maintain a high level of accuracy and attention to detail.
• Address issues proactively and follow up consistently.

Skills

Communication skills

Office experience

Microsoft Office

Tools

AcciClaim

SharePoint

Job description

At Revecore, our work helps hospitals recover the revenue they've earned so they can continue serving patients and communities. Trusted by more than 1,300 hospitals across 48 states, we combine specialized expertise with proprietary technology to solve problems others can't. Just as importantly, we've built a workplace where people support one another, embrace innovation, and are trusted to do their best work.

Pay: $15/hr + Incentive Plan

Location: Remote

Role at a Glance

Manage accident-related accounts from intake to resolution, coordinate no-fault and liability benefits, and maximize reimbursement for hospital clients. Analysts submit claims to no-fault and liability carriers, maintain accurate account records in AcciClaim, monitor insurance portals and incoming correspondence, and address any items identified through Quality Assurance reviews. The role involves a high volume of inbound and outbound calls, including periods of extended hold time during which analysts continue working other accounts.

Responsibilities

• Take full ownership of their caseload and follow each account through to resolution.
• Communicate professionally and effectively with patients, adjusters, and attorneys.
• Work independently, set priorities, and manage their time with minimal supervision.
• Maintain a high level of accuracy and attention to detail.
• Address issues proactively and follow up consistently.

Qualifications

• At least one year of experience in a professional office environment (required).
• Experience in health insurance, auto insurance, or medical billing (preferred).
• Knowledge of coordination of benefits or subrogation (a plus).
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and comfort working across multiple screens, with the ability to learn AcciClaim and SharePoint.

Work at Home Requirements:

• A private, distraction‑free environment to work from in your home
• On-Camera Presence: Being on camera is an essential part of our culture--it helps build trust, support collaboration, and strengthen team connections
• A secure internet connection
• Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads
• Revecore will provide you with your equipment - your workspace area must accommodate all workstation equipment (laptop, monitor, keyboard, mouse, docking station, and headset)
• Employment is contingent upon eligibility to work in the U.S., employment history verification, and a background check.

Must reside in the United States within one of the states listed below:

Alabama, Arkansas, Delaware, Florida, Georgia, Illinois, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota (CST Time Zone), Tennessee, Texas (CST Time Zone), Vermont, Virginia, Wisconsin, and West Virginia

Revecore is an affirmative action/Equal Opportunity Employer committed to providing equal employment opportunities for all applicants and employees. We make employment decisions without regard to any characteristic protected by applicable law and encourage individuals of all backgrounds to apply.

Employment is contingent upon eligibility to work in the United States, verification of employment history, and successful completion of a background check.