Billing Supervisor

Moffittservices; Town of Texas (WI); On-site; USD 60,000 - 80,000; Full time

Job summary

Moffitt Services is seeking a Billing Supervisor to oversee billing operations, ensuring accurate invoicing and supervision of the billing team. The ideal candidate will demonstrate strong leadership and attention to detail, with the ability to manage complex billing issues and adapt to operational needs. Join a reputable company committed to excellent service in the fuel and lubricants industry.

Benefits

Competitive insurance rates

401(k)-match program

Qualifications

• 5+ years of experience in billing or accounts receivable.
• 3+ years of supervisory experience required.
• Solid understanding of financial regulations and compliance.

Responsibilities

• Oversee billing operations and ensure timely invoice generation.
• Develop and coach team members to enhance skills.
• Review billing reports for discrepancies and maintain accuracy.

Skills

Leadership

Attention to detail

Communication

Collaboration

Organization

Education

High school diploma or equivalent

Associate’s degree in Accounting or Finance

Tools

QuickBooks Online

Microsoft Office Suite

Job description

Moffitt Services is a Texas-based fuel and lubricants distributor that is committed to providing quality fuels, lubricants, and superior service to customers that operate heavy equipment, generators, automotive and truck fleets, and more. We offer ultra-low sulfur diesel for on-road and off-road use, biodiesel, Diesel Exhaust Fluid (DEF), gasoline, ethanol, E85, and kerosene as well as a full line of quality lubricants. Since 1947, the Moffitt brand has been synonymous with great service, and we encourage you to see why our customers prefer us over our competitors.

Moffitt Services is looking for a Billing Supervisor that will be responsible for overseeing the billing operations of the organization. This includes ensuring timely and accurate invoice generation, maintaining billing records, supervising billing staff, and resolving any billing discrepancies. The ideal candidate has strong leadership skills, attention to detail, and a solid understanding of billing procedures and accounting principles.

Essential Duties and Responsibilities

•Manage customer accounts with operational staff, review billing issues, including analyzing receivables, common reasons for rejected claims, quantifying billing success rate.

•Develop and coach team members to enhance skills and ensure adherence to quality standards and operational processes.

•Review and analyze billing reports to identify discrepancies, correct errors, and maintain billing accuracy.

•Monitor team workload and productivity, ensuring completion of daily tasks and alignment with performance goal.

•Participate in weekly performance meetings, contributing insights and strategies to support continuous improvement and operational excellence.

•Ensure that all billing transactions are completed promptly and accurately recorded in the accounting system.

•Generate and process accurate and timely invoices based on contract terms and billing schedules.

•Verify billing data for completeness, accuracy, and compliance with company policies and guidelines.

•Ensure adherence to billing regulations, customer contracts, and company policies.

•Responsible for reviewing and reconciling billing transactions to maintain consistency and ensure the utmost accuracy in the financial processes.

•Promptly and professionally addressing billing inquiries from customers, internal teams, and various stakeholders, demonstrating your ability to handle complex financial matters with expertise.

•Work closely with different departments, addressing billing inquiries, reconciling discrepancies, and upholding compliance with both company policies and industry regulations.

•Build and maintain positive relationships with customers, addressing billing-related inquiries courteously and efficiently.

•Investigate and skillfully resolve billing discrepancies or disputes, by collaborating with pertinent departments and facilitating successful payment collection.

•Identify opportunities to streamline billing processes, seeking ways to enhance efficiency, and implementing improvements that contribute to the organization's financial effectiveness.

•Work closely with team members to propose and execute process enhancements.

•Uphold the accuracy and organization of billing records and associated documentation, contributing to the integrity of the organization's financial records.

•Record billing-related information systematically in the appropriate systems and databases, demonstrating your proficiency in maintaining orderly and compliant financial data.

•Provide insightful analysis on billing trends and offering suggestions for potential improvements.

Qualifications

•5+ years of experience in billing, accounts receivable, or related financial roles.

•Demonstrates leadership qualities and good decision-making abilities.

•Proven accuracy and attention to detail in billing and invoicing processes.

•Strong verbal and written communication skills, with the ability to interact effectively with customers and internal departments.

•Demonstrated ability to collaborate with cross-functional teams to resolve issues and improve workflows.

•Solid understanding of financial regulations and compliance requirements related to billing operations.

•Hands-on experience with general ledger accounting software, particularly QuickBooks Online.

•Proficient in Microsoft Office Suite, including Excel, Word, and other productivity tools.

•Capable of managing high-volume transactions while maintaining accuracy and timeliness.

•Strong organizational and time management skills with the ability to prioritize tasks effectively.

•3+ years of Supervisory experience required.

Education

•High school diploma or equivalent required

•Associate’s degree or relevant certification in Accounting or Finance strongly preferred.

Relocation

This position is not eligible for relocation.

Travel Requirements: None

This position is on-site Monday through Friday.

Moffitt Services offers competitive insurance rates through medical, dental, and vision plans; and a 401(k)-match program.

Equal Employment Opportunity Statement

Moffitt Services is an equal opportunity employer, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other status protected by the laws.