Billing Specialist- Remote

Sharecare; United States; Remote; USD 42,000 - 56,000; Full time

Job summary

Sharecare is seeking a Billing Specialist to manage account approvals, maintain parent-child relationships, and ensure data integrity in the billing system. You will verify account information, prevent duplicates, and support timely invoicing with strong attention to detail.

The role requires collaboration with sales, customer service, and finance teams to resolve disputes and maintain compliant accounts receivable records.

Qualifications

• Strong attention to detail is required.
• Excellent analytical skills.
• Ability to collaborate across departments.

Responsibilities

• Review and approve new customer accounts before activation to ensure accuracy and policy compliance.
• Update and maintain customer account information, including adjustments and corrections.
• Generate, review, and process invoices with accurate itemized charges, pricing, discounts, taxes, and terms.
• Scrutinize billing data for completeness and address discrepancies to minimize disputes.
• Collaborate with sales, customer service, and finance to resolve billing issues and clarify account details.
• Respond professionally to customer inquiries related to billing and status, providing clear explanations.
• Maintain detailed accounts receivable files to support audits, reconciliations, and reporting.
• Ensure adherence to company policies, financial controls, and regulatory requirements in billing operations.
• Participate in special projects related to billing.

Skills

Attention to detail

Analytical skills

Interdepartmental collaboration

Job description

Job Description

Job Summary:The Billing Specialist plays a critical role in managing accurate account approvals, maintaining parent-child account relationships, and ensuring data integrity within the billing system. This position is responsible for verifying account information, preventing duplicate account creation, and supporting timely and precise invoicing processes. The ideal candidate will have strong attention to detail, excellent analytical skills, and the ability to collaborate effectively across departments to maintain clean and compliant accounts receivable records.

Essential Job Functions

• Review and approve new customer accounts, ensuring all required documentation is complete and accurate before account activation. Verify the accuracy of account data captured to maintain data integrity and compliance with company policies.
• Update and maintain customer account information as needed, including adjustments and corrections to ensure ongoing accuracy.
• Generate, review, and process invoices, ensuring all necessary information such as itemized charges, pricing, discounts, taxes, and payment terms are accurate and compliant with company policies and relevant regulations.
• Scrutinize billing data for completeness, addressing discrepancies proactively to minimize billing disputes and delays.
• Work closely with internal departments such as sales, customer service, and finance to resolve billing issues, clarify account details, and support billing operations.
• Respond professionally and promptly to customer inquiries related to billing and account status, providing clear explanations and resolving disputes to maintain positive client relationships.
• Maintain detailed and organized accounts receivable files and documentation to support audits, reconciliations, and management reporting.
• Ensure adherence to company policies, financial controls, and regulatory requirements related to billing and accounts receivable activities.
• Participate in special projects related to bil