Billing Specialist-Norcross, GA

Diversified; Norcross (GA); Hybrid; USD 59,000 - 60,000; Full time

Job summary

A leading company in audio visual and media innovation is seeking a Billing Specialist in Norcross, GA. This role involves managing customer billing processes, ensuring accuracy and compliance, and collaborating with various departments. The ideal candidate will have an associates degree and at least two years of relevant experience, along with strong communication and problem-solving skills.

Benefits

Multiple medical plan options

401k with Employer Match

Paid Time Off and Paid Holidays

Qualifications

• 2+ years’ experience in client billing/invoicing.
• Ability to interpret and adhere to established processes.
• Strong customer service and communication skills.

Responsibilities

• Responsible for accurate and timely customer billing.
• Creates and reviews detailed report analysis.
• Interacts with other departments in support of the customer.

Skills

Customer service

Communication

Problem-solving

Education

Associates degree in Accounting, Finance and/or Business

Tools

Microsoft Office

Excel

Job description

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About Diversified

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

About Diversified

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What To Expect

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You’ll Contribute

At Diversified, we partner with some of today’s top organizations to deliver solutions that are leading tomorrow’s technology. From bringing the excitement on the field closer to the fans in the stands to connecting 911 operators with their dispatch team – from optimizing operating room efficiencies to enhancing enterprise collaboration across the world – we bring the best and brightest the industry has to offer to each and every project.

Are you looking to take your career to the next level? Acquire new skills and make an impact while growing your career. Be a valued member of our team here at Diversified.

Billing Specialist – Hybrid position

What You’ll Do

Responsible for accurate and timely customer billing utilizing knowledge of company products and processes. Creates and reviews detailed report analysis to ensure billing is complete. Interacts with other departments within the organization in support of the customer and the department.

Primary Responsibilities

• Performs billing functions for assigned set of clients
• Requests approval for and issues credits as needed
• Creates and maintains spreadsheets for billing purposes
• Maintain and reference documentation of all related processes
• Respond to client questions regarding invoices
• Reviews invoices for completeness and accuracy
• Follows up with clients or internal parties to resolve discrepancies
• Assist with collections process for aged receivables as required
• Ensure compliance with client contracts and service level agreements
• Identify and track areas of opportunity
• Provide solutions to any relative problems of clients
• Actively participate in Billing Team and Finance Operations meetings
  
  

What You’ll Bring

Required Qualifications:

• Associates degree, preferred in Accounting, Finance and/or Business
• 2+ years’ experience in client billing/invoicing
  
  

Preferred Qualifications

• Ability to interpret and adhere to established processes provided in both written and oral format to support timely accurate billing.
• Ability to read, interpret and understand client contractual documents. I.E. Purchase Orders, Contracts, etc.
• Adherence to laws and best practices regarding dealing with customers and data electronically
• Strong customer service and communication skills
• Ability to solve practical problems and deal with a variety of concrete variables related to the billing process
• Ability to organize tasks and time to ensure timely completion of all projects.
• Ability to work independently and also collaboratively with all related team members
• Proficient in use of Outlook and Microsoft Office (particularly Excel) applications
  
  

What We Offer

Along with competitive compensation, you will be eligible for the following benefits:

• Multiple medical plan options to suit your family’s needs
• Dental (including orthodontic coverage) and vision plans
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401k with Employer Match
• Paid Time Off and Paid Holidays
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
• Commuter Benefits
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at [e-mail].

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact [e-mail] so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  IT Services and IT Consulting

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