Billing Specialist

AdamsPlace; Murfreesboro (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, life, and/or

Paid time off

401(k) with company match

Career growth opportunities

Job summary

NHC HomeCare Corporate is seeking a Billing Specialist - Insurance A/R Specialist for our corporate team. This in-office position runs 8am–5pm, Monday through Friday, focusing on third-party healthcare billing, denials review, and patient balance explanations.

The ideal candidate has 3+ years of billing experience, familiarity with Medicare and carrier guidelines, and strong communication and organizational skills to support accounts receivable and insurance processing.

Qualifications

• High school diploma; additional business and computer courses desirable.
• 3+ years of third-party healthcare billing experience, preferably in home health care, including multiple carrier experience with EOBs and claims denials.
• Knowledge of Medicare and Third Party Insurance Guidelines.
• Self-motivated with ability to work with little supervision.
• Proficient in verbal and written communications, including active listening.
• Strong organizational skills, work ethic, and high attention to detail.
• Investigative personality—ability to efficiently determine the problem and get to the bottom of an issue.
• Excellent customer service and telephone etiquette skills.

Responsibilities

• Work outstanding Aged Accounts Reports.
• Maintain a file on accounts requiring follow up until accounts are satisfactorily resolved.
• Review claims denials and submit corrected claims and/or follow up appeals.
• Assist patients in understanding their balances after insurance has processed.
• Be a reliable resource for other staff regarding insurance requirements.
• Communicate with homecare offices as needed for claim and collection follow up.
• Other duties as assigned from time to time.

Skills

Healthcare billing experience

Medicare knowledge

Communication skills

Organizational skills

Investigative mindset

Self-motivated

High school diploma

Customer service

Education

High school diploma

Job description

Billing Specialist - Insurance A/R Specialist for NHC HomeCare Corporate

8am - 5pm Monday through Friday. This is an in office position.

Qualifications

• High school diploma. Additional business and computer courses desirable.
• 3+ years of third-party healthcare billing experience, preferable in home health care, including multiple carrier experience with EOB's and claims denials.
• Knowledge of Medicare and Third Party Insurance Guidelines
• Self-motivated. Able to work with little supervision.
• Proficient in verbal and written communications, including active listening skills.
• Strong organizational skills, work ethic, and high attention to detail.
• Investigative personality-ability to efficiently determine the problem and get to the bottom of an issue.
• Excellent Customer Service and telephone etiquette skills.

Performance Requirements

• Ability to speak, read, write, hear/comprehend in order to communicate adequately to carry out job duties and responsibilities.
• Mental acuity high enough to adequately perform job requirements and learn new skills.
• Ability to work cooperatively and harmoniously with a wide variety of people including insurance companies, patients, and and other NHC HomeCare staff.
• Must have predictable and consistent attendance.

Specific Responsibilities

• Work outstanding Aged Accounts Reports
• Maintain a file on accounts requiring follow up until accounts are satisfactorily resolved.
• Review claims denials and submit corrected claims and/or follow up appeals
• Assist patients in understanding their balances after insurance has processed
• Be a reliable resource for other staff regarding insurance and their requirements
• Communicate with homecare offices as needed for claim and collection follow up
• Other duties as assigned from time to time

Benefits

• Competitive pay
• Medical, dental, vision, life, and disability insurance
• Paid time off
• 401(k) with company match
• Career growth opportunities

About NHC

NHC is a nationally recognized leader in long-term and post-acute care. We are committed to providing compassionate care, supporting our communities, and fostering a workplace built on teamwork, integrity, and excellence.

EOE