Billing Specialist - Insurance Collections Focused

Eliteorthopaedic; Nashville (TN); Remote; Full time

Job summary

A leading company in Nashville, TN is seeking an Insurance Collections Focused Specialist. This remote position requires monitoring insurance claims, addressing billing inquiries, and promoting online payment resources. The ideal candidate will possess strong billing knowledge, excellent communication skills, and a professional demeanor. Full-time employees enjoy a competitive compensation package with benefits including medical, dental, and 401(k) matching.

Benefits

Medical Plans Options

Dental and Vision Coverage

Health Savings Account

Employee Assistance Program

PTO Accrual

401(k) + Employer Match

Qualifications

• High school diploma required; college preferred.
• Experience in physician office/billing preferred.
• Knowledge of CPT and ICD-10-CM coding.

Responsibilities

• Monitor insurance aging reports to ensure unpaid claims are addressed.
• Process requests for refunds and communicate with insurance companies.
• Answer patient billing inquiries.

Skills

Communication

Attention to Detail

Customer Service

Billing Knowledge

Problem Solving

Education

High School Diploma

College Education or Trade School

Tools

MS Office Suite

Job description

Job Details

Job Location: Midtown - Elite - Nashville, TN

Position Type: Full Time

Salary Range: $17.00 - $20.00

Job Shift: Day

The Insurance Collections Focused Specialist job is tofocus on working aging reports (specifically from our Alpha insurance list) and maintain insurance correspondence, answer billing line, and other duties as needed to support the billing department and customer service. Please be aware that this position is REMOTE but you must live in the state of TN. You can't live out of state and work this position remote.

Elite Sports Medicine + Orthopedicsoffers a competitive compensation package for full-time members including:Three Medical Plans Options (your choice of a PPO or HDHP), Dental and Vision Coverage,Health Savings Account (with HDHP),Employee Assistance Program,Company Provided Basic Life, AD&D and Long-Term Disability,Voluntary Life and Short-Term Disability,PTO Accrual,Paid Holidays, and401(k) + employer match.

MINIMUM ESSENTIAL JOB REQUIREMENTS

• Continually monitor insurance aging reports to ensure unpaid claims are addressed in a timely manner
• Process requests for refunds and submit for approval
• Contact insurance companies for outstanding balances and communicate as necessary for resolving outstanding and unpaid claims
• Respond to written and telephone billing inquiries from patients
• Resubmit insurance claims as needed and submit appeals/reconsideration documentation
• Help answer the billing line phone and assist patients regarding their account information
• Promote the company website and patient link resources by communication to the patients that they can pay their bill online
• Other miscellaneous tasks delegated by manager

KNOWLEDGE, SKILL AND COMPETENCY REQUIREMENTS

• High school diploma required
• College education or trade school preferred
• Experience working in a physician office or hospital billing-type position preferred
• Proven record of discussing financial responsibilities and establishing payment plans when necessary
• Comfortable using email and interacting various applications
• Knowledge of Billing and Collections procedures
• Knowledge of CPT and ICD-10-CM coding
• Orthopedic claims experience is preferred
• Knowledge of MS Office Suite
• Ability to work standard office equipment (fax, copier, telephone, computer)
• Knowledge of managed care, commercial insurance, Medicare and Medicaid reimbursement
• Proven understanding of Explanation of Benefits forms, claim forms and the insurance billing process
• Demonstrate proficient use of billing and scheduling applications within the software
• Excellent written and verbal communication abilities
• Strong attention to detail and goal-orientated
• Neat, professional appearance

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.