Billing Specialist II

Covenant Logisitcs; Chattanooga (TN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Telemedicine

Disability Insurance

Health Savings Account

Life Insurance

PTO & Holidays

Tuition Reimbursement

Employee Discount Program

DFSA

Adoption Assistance

EAP

Pet Insurance

Job summary

Covenant Logistics is hiring a Billing Specialist in Chattanooga to prepare, send, and reconcile customer invoices. You will update notes, ensure accuracy against BOLS, and respond to billing questions while maintaining weekly load/billing records. The role requires attention to detail, teamwork, and the ability to work under pressure.

The position offers robust health benefits, PTO, and professional development opportunities in a dynamic logistics environment.

Qualifications

• Experience in billing preferred.
• AS400 experience preferred.
• TMW experience preferred.
• Transportation industry experience preferred.
• Must have basic knowledge of Microsoft Office Suite.
• Must be able to work under pressure and meet tight deadlines.
• Must be able to get along with others and work in a team environment.

Responsibilities

• Prepare invoices accurately and timely.
• Update account notes for changing dedicated accounts.
• Verify numbers match to BOLS and reconcile with driver paperwork.
• Print and email/EDI invoices; address billing questions.
• Maintain weekly billed loads vs. errors spreadsheet.
• Ensure lumpers and unloads are invoiced.
• Support Billing Manager with audits and cross-train with colleagues.

Skills

Billing experience

AS400

TMW

Transportation industry experience

MS Office

Deadline-driven

Teamwork

Education

HS Diploma or Equivalent

Some college

Job description

Responsible for preparing invoices accurately and timely for our customers. The specialist must be accurate and reliable in handling accounts and documents, have a high degree of organizational ability, and a strong attention to detail.

Responsibilities

• Employs the program that prepares bills automatically once the load has been entered, calculated, and input automatically into the Company's account records by Customer Service.
• Keep account notes updated as dedicated accounts change.
• Required to closely check that the numbers match up to those on the BOLS.
• Prints and prepares invoices, sends invoices electronically via email/EDI, handling billing questions from customers, and updating information pertinent to each customer (i.e., if they require certain numbers for processing, rates, and fuel rates, etc.)
• Keeps an ongoing spreadsheet of loads billed weekly versus errors occurring within the week.
• Meets established number of bills and invoiced loads per week.
• Ensures all lumpers and unloads are invoiced.
• Keeps customer base and workflow current
• Audits billing information from TMW to drivers’ paperwork in EBE
• Will support Billing Manager with Audit Requests
• Cross train with other Billing Specialists

Knowledge, Skills, and Abilities

• Experience in billing preferred.
• AS400 experience preferred.
• TMW experience preferred.
• Transportation industry experience preferred.
• Must have basic knowledge of Microsoft Office Suite.
• Must be able to work under pressure and meet tight deadlines.
• Must be able to get along with others and work in a team environment.

Education/Experience

• HS Diploma or Equivalent required, some college a plus.
• 2+ years of billing experience required

Competitive Compensation

We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.

• Expected Pay Range: $16.41-$18.05
• Full Pay Range: $16.41-$24.24
• Pay Grade: 4
• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor

Equal employment opportunity, including veterans and individuals with disabilities.