Billing Specialist - Flexible Work Options (Hawaii)

First Insurance Company of Hawaii; Honolulu (HI); On-site; USD 39,000 - 55,800; Full time

Benefits offered by this job

401(k) savings plan with company match

Generous family wellbeing leave

Tuition assistance

Discounted insurance rate

Job summary

First Insurance Company of Hawaii is seeking candidates for various roles including Associate III and Senior Associate, both demanding strong customer service and communication skills. This opportunity is located on the island of Oahu, requiring candidates to work in Hawaii upon hire.

Basic qualifications include a high school diploma and 2 years of general office experience for Associates while a 2-year college degree is preferred for Senior Associates. We offer competitive salaries ranging from $39,000 to $55,800 annually along with a comprehensive benefits package.

Qualifications

• Ability to work under pressure of deadlines.
• Strong relationship-building skills necessary for servicing customers.
• Effective communication skills for both internal and external customers.

Responsibilities

• Maintain direct bill receivables and correspond with business associates.
• Research and respond to customer inquiries via phone or email.
• Identify and resolve policy and billing issues.
• Analyze and interpret various accounting journals, policies, and procedures.

Skills

Keyboard 35+ wpm

Basic proficiency of MS Office applications

Excellent oral and written communication skills

Customer service skills

Strong critical thinking and problem-solving skills

Education

High school diploma

2 year college degree or equivalent work experience

Job description

First Insurance Company of Hawaii is seeking candidates for various roles including Associate III and Senior Associate, both demanding strong customer service and communication skills. This opportunity is located on the island of Oahu, requiring candidates to work in Hawaii upon hire.

Basic qualifications include a high school diploma and 2 years of general office experience for Associates while a 2-year college degree is preferred for Senior Associates. We offer competitive salaries ranging from $39,000 to $55,800 annually along with a comprehensive benefits package.