Billing Specialist - Fast-Paced Client-Facing with Excel

001 Brown & Brown, Inc; Ohio; Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health benefits

401k

Student loan assistance

Tuition reimbursement

Paid time off

Job summary

One80 Intermediaries is seeking a Billing Specialist to join our team in Cleveland, OH. The role focuses on delivering billing and related administrative services to carriers, agents, employers, and policyholders, while maintaining a caseload with timely processing.

Responsibilities include processing bill payments, meeting SLAs, and collaborating with colleagues to uphold service levels for all Premium Accounting clients.

Qualifications

• Experience using Excel.
• Experience working with clients via phone and email.
• Strong organizational skills.
• Exceptional attention to detail.
• Self-directed, thorough, and highly organized.
• Communicates effectively both verbally and written.

Responsibilities

• Process bill payments and policy changes timely and accurately.
• Meet all SLAs for the caseload.
• Collaborate with colleagues to maintain service levels for Premium Accounting clients.
• Support corporate initiatives including system improvements and special projects for new clients.
• Other responsibilities as assigned.

Skills

Client communication

Organizational skills

Attention to detail

Self-directed

Verbal and written communication

Adaptability

Tools

Excel

Job description

One80 Intermediaries is seeking a Billing Specialist to join our team in Cleveland, OH. The role focuses on delivering billing and related administrative services to carriers, agents, employers, and policyholders, while maintaining a caseload with timely processing.

Responsibilities include processing bill payments, meeting SLAs, and collaborating with colleagues to uphold service levels for all Premium Accounting clients.