Billing Specialist (Chicago, IL, US)

Mediaocean; Chicago (IL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Flexible schedule

Company holidays

Parental leave (12 weeks)

Job summary

Mediaocean is seeking a Billing Specialist to own invoicing for an assigned customer segment, ensuring accuracy and adherence to contract terms. You will support month-end close, respond to audit requests, and collaborate with Accounting, Sales, and Client Support to streamline billing processes.

This role reports to the VP of Billing and offers a hybrid Chicago/NYC work setup. The ideal candidate has a Bachelor's degree in Accounting or equivalent billing experience, with 1+ years in billing,

Qualifications

• Bachelor's degree in Accounting or equivalent billing experience.
• Comfortable generating invoices from contracts and reconciling complex billing issues.
• Reliable and consistent—meets deadlines and completes work accurately.
• Strong communicator who explains billing questions clearly across departments.
• Excellent time management and high attention to detail.

Responsibilities

• Generate accurate customer invoices based on contract terms and client-specific billing rules.
• Support monthly, quarterly, and year-end close cycles.
• Respond to audit requests and ensure billing files comply with company policies.
• Maintain and improve billing process documentation and SOPs.
• Build strong cross-functional relationships with Accounting, Sales, and Client Support.
• Meet all deadlines and policies consistently.
• Support finance functions outside billing as needed.
• Contribute to a positive, accountable team culture.

Skills

Excel

Analytical skills

Communication

Time management

Education

Bachelor's degree in Accounting

Job description

Mediaocean provides end-to-end software and AI for advertising, making content more accessible around the world. Our vision is a perpetually thriving media industry where marketing drives sustainable growth for the global economy. With over $200 billion in annualized ad spend running through its platforms, the company supports 100,000 users across the globe. Mediaocean owns and operates Prisma, the industry’s trusted system of record for media management and finance; Innovid, the leading independent ad tech platform for creative, delivery, measurement, and optimization; and Protected by Mediaocean, an integrated solution for ad verification and brand safety. Visit www.mediaocean.com for more information.

What You Will Do:

The Billing Specialist is a detail-focused role at the center of our revenue operations. You'll own billing for an assigned segment of customers across our product platforms — generating accurate invoices based on contract terms, keeping the month-end close on schedule, and serving as a dependable point of contact for Accounting, Sales, and Client Support. This is a great role for someone who takes pride in consistent, accurate execution and wants to build deep expertise in one role rather than move around.

You will report to the VP of Billing.

Responsibilities will include:

• Generate accurate customer invoices based on contract terms, following client-specific billing rules and team deadlines
• Support monthly, quarterly, and year-end close cycles
• Respond to audit requests and ensure billing files comply with company policies and procedures
• Help maintain and improve billing process documentation and standard operating procedures
• Build strong working relationships with Accounting, Sales, and Client Support, communicating status and issues clearly and promptly
• Meet all deadlines and policies consistently
• Support finance functions outside of billing as needed
• Contribute to a positive, accountable, collaborative team culture

Who You Are:

• Bachelor's degree in Accounting, or an equivalent combination of education and billing experience (1+ years preferred)
• Comfortable generating invoices from contracts and reconciling complex billing issues
• Reliable and consistent — you show up, meet deadlines, and get the work done accurately without needing to be chased
• Strong communicator who works well across departments and can explain billing questions clearly to non-billing colleagues
• Strong customer service orientation; able to resolve employee and customer billing questions calmly
• Excellent time management and high attention to detail and accuracy
• Strong Excel and analytical skills
• Looking for a stable, long-term individual-contributor role rather than a fast-track to management

Why Mediaocean?

• Work-Life Balance: Open Paid Time Off (PTO), Flexible schedule, Company holidays, 12 weeks of paid parental leave (after 6 months of employment)
• Total Rewards: Competitive salary, Full benefits package starting on your first day, Referral bonuses, Recognition awards, 401(k) with company match, Company HSA contribution up to $2,400
• Comprehensive Benefits: Medical/Dental/Vision/Pharmacy, Health Savings Account (HSA)/Flexible Spending Account (FSA), Mental health support, Life & Disability insurance, Family planning & fertility benefits, Pet insurance, Legal & ID theft protection, Retirement planning, Medicare assistance, Employee Assistance Program (EAP), Professional training/Tuition reimbursement
• Wellness Focus: Eligible employees get up to 100% company paid annual subscriptions to Peloton, Maven Clinic, BetterUp Care, Walkingspree, Bikeshare (Divvy in Chicago/Citibike in New York), Wellness Seminars (physical, mental, financial, social) as well as opportunities to compete in companywide health challenges with prizes
• Award-Winning Company Culture: Professional development with a dedicated Talent Development team, Employee Resource Groups (ERGs), Philanthropy & awareness programs, Mentorship programs, In-office and virtual events & celebrations, Various volunteer & donation opportunities, Innovative and collaborative work environment
• For hybrid employees in NYC and Chicago: Enjoy fresh bagels and company-paid lunches in-office twice a week

Our budgeted compensation range for this opportunity is $65,000 - 70,000, commensurate with experience & skills. This position will be hybrid in our Chicago office.

Mediaocean recognizes our true strength and value shine when all our team members feel there is space in the conversation for their voices, thoughts, ideas, perspectives, and concerns. Mediaocean is committed to being an equal opportunity employer, and we consider all applicants regardless of their age, race, color, gender, sexual orientation, ethnicity, religion, national origin, disability, or veteran status.