Billing Specialist

Well Care Health; Wilmington (DE); On-site; USD 42,000 - 56,000; Full time

Job summary

Well Care Health in Delaware seeks a Billing Specialist to process home health billing for multiple payers and manage accounts receivable from admission to balance satisfaction. The role includes following up on delinquent claims, handling collections and payments, and maintaining EMR billing notes.

Candidates should have a high school diploma, at least two years in a business office (preferably medical), and strong Word/Excel/Outlook skills with excellent organizational and communication

Qualifications

• High school diploma required; an associate degree in business is helpful.
• Two years in a business office, preferably medical, is required.
• Strong customer service, communication and organizational abilities.

Responsibilities

• Process home health billing for Medicare, Medicaid, commercial insurance, and private pay.
• Follow up on delinquent accounts and manage accounts receivable.
• Maintain patient billing files and EMR billing notes; light typing.
• Support efficient operation of the billing department and promote customer satisfaction.

Skills

Customer service

Communication

Teamwork

Organizational skills

Mathematical aptitude

Data entry

Education

High school diploma

AS in business related curriculum

Tools

Word

Excel

Outlook

Job description

The Billing Specialist works under the supervision of the Revenue Cycle Director. The primary functions of this position are to process home health billing for multiple payers, manages accounts receivable from admission to satisfaction of balance due, ensure follow-up of denied claims, collections, payment processing and perform other billing functions to aide in the smooth flow of work in the billing department. Performs other duties as assigned.

PRIMARY JOB DUTIES

• 1. Ensures accurate billing for all Medicare, Medicaid, Commercial insurance and private pay claims depending on assigned payers.
• 2. Follows up on delinquent accounts.
• 3. Maintains patient billing files, EMR billing notes and light typing/correspondence.
• 4. Organizes and performs work effectively and efficiently.
• 5. Maintains and promotes customer satisfaction.
• 6. Effectively demonstrates the mission, vision and values of the Agency on a daily basis.

JOB SPECIFICATIONS

• 1. Education: High school diploma. AS in business related curriculum helpful.
• 2. Licensure / Certifications: None
• 3. Experience: Two years of experience in business office, preferably medical office, required. Home Health experience preferred.
• 4. Essential Technical/Motor Skills: Working knowledge of Word, Excel, Outlook, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements. Advanced customer service skills to respond with simple answers.
• 5. Interpersonal Skills: Teamwork and communication skills essential. Must communicate precisely, verbally and in writing.
• 6. Essential Physical Requirements: Long periods of sitting or standing, walking, lifting and carrying files, reaching, stooping, long periods of data entry.
• 7. Essential Mental Abilities: Ability to concentrate with large volumes of data entry, handle pressure of deadlines, good judgment, ability to follow procedures, ability to work independently. Ability to work in fast paced environment. Must have excellent organizational skills and mathematical aptitude. Able to research and resolve problems independently before referring to supervision.
• 8. Essential Sensory Requirements: Visual acuity, touch, hearing
• 9. Exposure to Hazards: Office environment, toner for office machines, high pitch of printers.
• 10. Other - Hours of Work: 40 hour week, Monday - Friday. Overtime may be required during peak workloads or increase in volume.