Position Title: Billing Specialist Program: Accounting
Salary/Hourly Status: Hourly FLSA Classification: Non-Exempt
Schedule: Mon-Fri Reports to: Director of Accounting
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Company Overview
Waypoint offers comprehensive services, including a special purpose private school for children with autism and other developmental disabilities, case management and outpatient therapy services for children and adults, and residential and in-home supports for adults with Intellectual/Developmental Disabilities.
Position Overview
Responsible for timely and accurate billing, rebills, and collection of all agency claims.
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Duties and Responsibilities
In alignment with the Agency's Four Cornerstones of Member Care, Driven Program Integrity, Manage and Develop Staff and Facility Management , this position is accountable for the following key duties and responsibilities:
Key Responsibilities
- Facilitate all billing/invoicing for entire Agency and perform related billing responsibilities for
- Maine Care, Child Development Services (CDS), and Private Insurance Companies
- Maintain all client information in all billing systems (billing codes, Maine Care numbers, addresses, client contract information, billing rates, diagnostic codes, authorizations, etc.)
- Distribute all invoices and statements (as applicable) to clients.
- Handles all client and payer outreach, phone calls, response to inquiries, etc.
- Manages all Maine Care, CDS, and Private Insurance denied claims. Ensures all aged claims are collected upon.
- Handles all denied communications, research of denials and non-payments, and processes all rebills, invoice adjustments, credit memos etc. Ensures billing discrepancies/denials are investigated and resolved timely.
- Maintains all client billing files.
- Reconciles billing revenue.
- Examines monthly billing reports to ensure accuracy, completeness and conformance to standards defined within accounting department. Ensure minimal errors when billing.
- Act as point of contact for all internal and external billing inquiries, research, reporting, etc.
- Prepares journal entries as assigned.
- Posts manual deposits into billing software system
- Assists in year-end audit, internal QA audits, or all audits by third-party payers.
- Other duties as assigned
Knowledge/Skills/Abilities
- 2-3 years billing experience, Maine Care billing preferred.
- Intermediate Microsoft Excel user.
- Ability to meet deadlines.
- Strong problem-solving skills and attention to detail.
- Strong verbal and written communication skills.
Education/Experience
- High School Diploma required, associate's degree preferred.
- Experience with Credible/Inovalon/ Financial Edge preferred
Work Environment & Physical Demands
- Standard office environment; may require occasional travel to other locations.
- Ability to sit, stand, and work at a computer for extended periods.
- Occasional lifting of files or office materials (up to 25 lbs).
Starting Pay Rate: $27/hour
- Medical, Dental, Vision Insurance
- Retirement Plan
- Paid Time Off
- Paid Holidays
- Employer Paid Short Term Disability
- Employer Paid Life Insurance and AD&D
- Critical Illness and Accident Insurance
- Flexible Spending Accounts