Billing Specialist

Konica Minolta Business Solutions U.S.A., Inc.; Ramsey (NJ); On-site; USD 48,000 - 68,000; Full time

Job summary

Konica Minolta currently has an exciting opportunity for a Billing Specialist. The Billing Specialist plays a critical role in ensuring accurate and timely generation of customer invoices in alignment with corporate billing standards.

This role supports internal and external stakeholders by resolving billing inquiries, maintaining compliance with procedures, and contributing to customer satisfaction through precision and professionalism.

Qualifications

• Minimum of 2 years of professional experience in billing, invoicing, or accounts receivable, preferably within an SAP environment.
• High school diploma or equivalent required; associate degree or higher preferred.
• Experience in a fast-paced, customer-facing billing environment is highly desirable.
• Exceptional attention to detail and commitment to quality.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a dynamic, deadline-driven environment.
• Proficient in Microsoft Excel; experience with SAP or similar ERP systems preferred.

Responsibilities

• Prepare and issue accurate customer invoices in accordance with billing schedules and contractual terms.
• Investigate and resolve billing discrepancies, including cancellations, rebills, credit/debit memos, and disputed charges.
• Conduct invoice audits using SAP and other reporting tools to ensure data integrity and compliance.
• Validate order details and meter reads for account-specific billing requirements.
• Collaborate with internal departments and customers to gather necessary information for invoice accuracy.
• Respond promptly to billing-related inquiries via phone, email, and fax using the call center platform.
• Provide coverage and support during team member absences, special projects, and peak periods.
• Maintain strict adherence to Konica Minolta’s billing policies, procedures, and documentation standards.

Skills

Attention to detail

Communication skills

Multitasking

Customer-focused

Team player

Education

High school diploma or equivalent

Associate degree preferred

Tools

SAP

Microsoft Excel

Job description

This posting reflects an existing vacancy that we are actively recruiting for.

Au sujet de Konica Minolta

Solutions d’affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d’affaires, on retrouve des services de TI, la gestion intelligente de l’information, des solutions de sécurité vidéo et des services d’impression gérés ainsi que des technologies de bureau et des solutions d’impression industrielle et commerciale. L’année 2025 marque le 20e anniversaire de l’entrée de Konica Minolta dans le marché de l’impression de production; l’entreprise souligne « 20 années d’excellence, d’innovation et de résultats » tout en continuant d’être une figure de proue dans l’impression numérique commerciale. C’est aussi l’année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d’innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d’Amérique de Forbes, d’avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d’avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s’être vue décerner les prix BLI « A3 Line of the Year » 2021 et 2025 et « Most Colour Consistent A3 Brand » 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l’entreprise sur Facebook, YouTube, LinkedIn et Twitter.

Overview

Konica Minolta currently has an exciting opportunity for a Billing Specialist! The Billing Specialist plays a critical role in ensuring the accurate and timely generation of customer invoices in alignment with corporate billing standards. This position supports both internal and external stakeholders by resolving billing inquiries, maintaining compliance with established procedures, and contributing to a high level of customer satisfaction through precision, responsiveness, and professionalism.

Responsibilities

• Prepare and issue accurate customer invoices in accordance with established billing schedules and contractual terms.
• Investigate and resolve billing discrepancies, including cancellations, rebills, credit/debit memos, and disputed charges.
• Conduct invoice audits using SAP and other reporting tools to ensure data integrity and compliance.
• Validate order details and meter reads for account-specific billing requirements.
• Collaborate with internal departments and customers to gather necessary information for invoice accuracy.
• Respond promptly to billing-related inquiries via phone, email, and fax using the call center platform.
• Provide coverage and support during team member absences, special projects, and peak periods.
• Maintain strict adherence to Konica Minolta’s billing policies, procedures, and documentation standards.

Qualifications

• Minimum of 2 years of professional experience in billing, invoicing, or accounts receivable, preferably within an SAP environment.
• High school diploma or equivalent required; associate degree or higher preferred.
• Prior experience in a fast-paced, customer-facing billing environment is highly desirable.
• Exceptional attention to detail and commitment to quality.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a dynamic, deadline-driven environment.
• Collaborative team player with a proactive and adaptable mindset.
• Customer-focused with a professional and courteous approach.
• Proficient in Microsoft Excel; experience with SAP or similar ERP systems preferred.

About Us

This posting reflects an existing vacancy that we are actively recruiting for.

Cette annonce correspond à un poste actuellement vacant pour lequel nous recrutons activement.

About Konica Minolta

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in