Billing Specialist

National HealthCare Corporation (NHC); Murfreesboro (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, life, and ADI

Paid time off

401(k) with company match

Career growth opportunities

Job summary

National HealthCare Corporation (NHC) is seeking a Billing Specialist - Insurance A/R Specialist for NHC HomeCare Corporate in Murfreesboro, TN. This in-office role runs 8am–5pm, Monday through Friday, focusing on third-party billing and account resolution.

You will handle aged accounts, review denials, and help patients understand balances after insurance processing while supporting colleagues across the homecare network.

Qualifications

• 3+ years of third-party healthcare billing experience, preferably in home health care.
• Knowledge of Medicare and Third Party Insurance Guidelines.
• Self-motivated with minimal supervision.
• Strong communication, organizational skills, and attention to detail.
• Excellent customer service and telephone etiquette.

Responsibilities

• Work outstanding Aged Accounts Reports.
• Maintain a file on accounts requiring follow up until resolved.
• Review claims denials and submit corrected claims and/or appeals.
• Assist patients in understanding balances after insurance processed.
• Be a reliable resource for staff regarding insurance requirements.
• Communicate with homecare offices for claim and collection follow up.
• Other duties as assigned.

Skills

Billing experience

Verbal & written communication

Organization & attention to detail

Investigative problem solving

Customer service

Education

High school diploma

Job description

Billing Specialist - Insurance A/R Specialist for NHC HomeCare Corporate

8am - 5pm Monday through Friday. This is an in office position.

Qualifications

• High school diploma. Additional business and computer courses desirable.
• 3+ years of third-party healthcare billing experience, preferable in home health care, including multiple carrier experience with EOB's and claims denials.
• Knowledge of Medicare and Third Party Insurance Guidelines
• Self-motivated. Able to work with little supervision.
• Proficient in verbal and written communications, including active listening skills.
• Strong organizational skills, work ethic, and high attention to detail.
• Investigative personality-ability to efficiently determine the problem and get to the bottom of an issue.
• Excellent Customer Service and telephone etiquette skills.

Performance Requirements

• Ability to speak, read, write, hear/comprehend in order to communicate adequately to carry out job duties and responsibilities.
• Mental acuity high enough to adequately perform job requirements and learn new skills.
• Ability to work cooperatively and harmoniously with a wide variety of people including insurance companies, patients, and other NHC HomeCare staff.
• Must have predictable and consistent attendance.

Specific Responsibilities

• Work outstanding Aged Accounts Reports
• Maintain a file on accounts requiring follow up until accounts are satisfactorily resolved.
• Review claims denials and submit corrected claims and/or follow up appeals
• Assist patients in understanding their balances after insurance has processed
• Be a reliable resource for other staff regarding insurance and their requirements
• Communicate with homecare offices as needed for claim and collection follow up
• Other duties as assigned from time to time

Benefits

• Competitive pay
• Medical, dental, vision, life, and disability insurance
• Paid time off
• 401(k) with company match
• Career growth opportunities

About NHC

NHC is a nationally recognized leader in long-term and post-acute care. We are committed to providing compassionate care, supporting our communities, and fostering a workplace built on teamwork, integrity, and excellence.

EOE