Billing Specialist

WilmerHale; Miamisburg (OH); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid Schedule

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

WilmerHale in Miamisburg, Ohio seeks a Billing & Collections professional to own the billing process, ensure client guideline compliance, and strengthen the cash cycle. You will collaborate with partners, management, and clients to resolve invoices and improve payment timelines.

The role requires 2+ years of billing experience, strong communication, and detail orientation, with hybrid flexibility and opportunities to generate insights for the firm.

Qualifications

• Bachelor’s degree in business, Accounting, or Finance required.
• Minimum 2 years of billing and collections experience preferred in legal or professional services.
• Strong interpersonal communication, written and verbal.
• Familiarity with client outside counsel guidelines is a plus.

Responsibilities

• Own the billing process: edit proformas and write-offs, prepare invoices, respond to questions.
• Ensure compliance with client guidelines and firm policies.
• Strengthen the cash cycle by analyzing unapplied cash and collections.
• Serve as client liaison with Accounts Payable and law department admins for invoices and payments.
• Provide firmwide billing support and answer questions from stakeholders.
• Maintain accurate client matter files including rates and billing agreements.
• Resolve client issues and escalate when needed to the Client Account Manager.
• Generate ad hoc reports and protect data integrity in accounting systems.
• Meet defined performance metrics for the Billing & Collections team.

Skills

Billing experience

Interpersonal communication

Attention to detail

Problem solving

Adaptability

Education

Bachelor's degree in business, Accounting, or Finance

Tools

Billing software

Microsoft Office

Job description

WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States and Europe. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.

About The Role

Manage incoming work requests and meet firm standards for billing. Interact with partners, management, practice management, clients, and staff, which requires strong interpersonal communication skills, both written and verbal.

What you'll do

• Own the billing process. Process edits on proformas and write-offs, prepare and edit invoices, and respond to questions from clients and billing attorneys.
• Ensure compliance. Review, analyze, and ensure adherence to client outside counsel guidelines.
• Strengthen the cash cycle. Analyze unapplied cash to help billing attorneys meet defined billing and collection goals and improve the firm's cash cycle.
• Be the client liaison. Partner with clients' Accounts Payable departments and law department administrators to resolve and process invoices and payments, including e-billing.
• Serve as a firmwide resource. Represent the Finance department across the firm, answering questions from clients, billing attorneys, practice area leaders, management, timekeepers, and staff on all aspects of the billing process.
• Keep client data accurate. Work with other departments to maintain and update client matter files—rates, addresses, contacts, special billing agreements, disbursement requirements, and markups/discounts.
• Solve and escalat. Resolve client issues and escalat to the Client Account Manager when needed.
• Deliver insight. Generate ad hoc reports as needed.
• Protect data integrity. Adhere to accounting principles and controls, ensure the integrity of accounting data, and follow WilmerHale's billing, collections, financial, and planning policies and procedures.
• Hit your metrics. Meet defined performance metrics and help the Billing & Collections team achieve its departmental goals.

WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States and Europe. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.

About The Role

Manage incoming work requests and meet firm standards for billing. Interact with partners, management, practice management, clients, and staff, which requires strong interpersonal communication skills, both written and verbal.

What you'll do

• Own the billing process. Process edits on proformas and write-offs, prepare and edit invoices, and respond to questions from clients and billing attorneys.
• Ensure compliance. Review, analyze, and ensure adherence to client outside counsel guidelines.
• Strengthen the cash cycle. Analyze unapplied cash to help billing attorneys meet defined billing and collection goals and improve the firm's cash cycle.
• Be the client liaison. Partner with clients' Accounts Payable departments and law department administrators to resolve and process invoices and payments, including e-billing.
• Serve as a firmwide resource. Represent the Finance department across the firm, answering questions from clients, billing attorneys, practice area leaders, management, timekeepers, and staff on all aspects of the billing process.
• Keep client data accurate. Work with other departments to maintain and update client matter files—rates, addresses, contacts, special billing agreements, disbursement requirements, and markups/discounts.
• Solve and escalat. Resolve client issues and escalat to the Client Account Manager when needed.
• Deliver insight. Generate ad hoc reports as needed.
• Protect data integrity. Adhere to accounting principles and controls, ensure the integrity of accounting data, and follow WilmerHale's billing, collections, financial, and planning policies and procedures.
• Hit your metrics. Meet defined performance metrics and help the Billing & Collections team achieve its departmental goals.

Required Skills

What you'll bring

• Financial expertise. Knowledge of a broad range of accounting policies and procedures, plus experience with accounting and collections software systems.
• Analytical strength. The ability to perform complex financial analysis and solve problems with sound, confident decision-making.
• Independence. The ability to work effectively with minimal supervision while prioritizing and handling diverse tasks.
• Communication skills. Strong oral and written communication that conveys professionalism and understanding, with the ability to interact with all levels of personnel and function as part of a team.
• Adaptability. Responsiveness to changing management needs and a forward-looking openness to technological change—including a willingness to build comfort with generative AI tools as they become more integrated into the firm's practice—to support efficiency and innovation.
• Technical skills. Proficiency with Microsoft Office products.

Required Experience

• Minimum 2 years of billing and collections experience preferred (other relevant experience may be considered). Legal or professional services industry experience preferred, along with experience in service-industry billing and collections software.

Education

• Bachelor’s degree in business, Accounting, or Finance required, or equivalent experience.

Work Hours: Monday - Friday - 11 am - 8 pm

Why Join Us?

• A values‑driven firm that fosters collaboration and respect
• Compensation based on experience, qualifications and internal equity.
• This position is eligible for a Hybrid Schedule
• Medical, dental, and vision insurance
• 401(k) with company match and profit-sharing options
• Paid time off and holidays

Our Commitment

Wilmer Cutler Pickering Hale and Dorr LLP (WilmerHale) is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran, or any other protected status under applicable law. WilmerHale will make reasonable accommodation for qualified individuals with disabilities and otherwise as required by applicable law.

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This job description is intended to describe the general nature and level of the work being performed by employees in the position. It is not intended to be a complete list of all responsibilities, duties, and skills for positions. The firm reserves the right at all times, in its sole discretion, to add or subtract duties and responsibilities, as it deems necessary.

Job Location Miamisburg, Ohio, United States Position Type Full-Time/Regular