BILLING SPECIALIST

OAA Orthopaedic Specialist; Allentown (Lehigh County); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health/Dental/Vision

PTO

401(k)

Life/LTD and AD&D insurance

Job summary

OAA Orthopaedic Specialists in Allentown, PA seeks a Billing Specialist to coordinate patient and insurance billing for our multi-specialty orthopaedic group and ensure the revenue cycle runs from charge entry through payments.

The role requires strong communication, attention to detail, and Medicare experience preferred; work with doctors and staff to keep medical records accurate. Benefits include health, dental, vision, PTO and a 401(k).

Qualifications

• High school diploma or GED.
• Two to 3 years related billing experience; or equivalent.
• Medicare experience preferred.
• Detail oriented, outgoing and professional.
• Previous medical billing and surgery billing experience required.
• Experience with billing program software preferred.
• Knowledge of ICD-10, CPT, HCPCS codes and documentation guidelines.
• Working knowledge of third-party insurance.
• Effective communication skills.
• Ability to work independently and as part of a team.
• Prior customer service representative experience beneficial.

Responsibilities

• Coordinate the revenue cycle from charge entry through insurance and patient payments.
• Answer telephone and respond to inquiries from insurance carriers, patients and co-workers.
• Investigate and resolve billing discrepancies resulting in overpaid/underpaid accounts.
• Contact patients regarding collection of outstanding balances.
• Establish payment plans to help patients manage payment of bills.
• Confer with doctors, nurses and other health personnel to assure complete, current and accurate medical records.
• Retrieve messages from voicemail and forward to the appropriate personnel.
• Operate computer to process, store, and retrieve health information.
• Other duties may be assigned.

Skills

Billing experience

Communication skills

Detail oriented

Team player

Customer service

Independent work

Education

High School Diploma or GED

Tools

Billing software

Job description

Summary: The billing specialist is responsible for coordinating patient and insurance billing for our multi-specialty orthopaedic group and providing patient care excellence by performing the following duties.Essential Functions:Responsible for following entire revenue cycle from charge entry through insurance and patient payments.Answers telephone, and responds to inquiries from insurance carriers, patients and co-workers.Investigate and resolve billing discrepancies resulting in overpaid/underpaid accounts.Contacts patients regarding collection of outstanding balances.Establishes payment plans to help patients manage payment of bills.Confers with doctors, nurses, and other health personnel to assure complete, current, and accurate medical records.Retrieve messages from voicemail and forward to the appropriate personnel.Operates computer to process, store, and retrieve health information.Other duties may be assigned.Qualifications:High school diploma or general education degree (GED).Two to 3 years related billing experience; or equivalent combination of education and experience.Medicare experience preferred.Detail oriented, outgoing and professionalPrevious medical billing and surgery billing experience requiredExperience with billing program software preferredKnowledge of ICD-10, CPT, HCPCS codes and documentation guidelinesWorking knowledge of third-party insuranceEffective communication skillsAbility to work independently and as part of a teamPrior customer service representative experience beneficialOAA Orthopaedic Specialists has been the preferred choice of Lehigh Valley for comprehensive orthopaedic care for over fifty years. Our mission is to be the region’s premier medical provider focused exclusively on orthopaedic care. To achieve this mission, OAA Orthopaedic Specialists seeks to employ individuals that strive to put the needs of our patients first and foremost. With internationally renowned physicians, state-of-the-art technologies, and various locations, OAA is home to some of the area’s best and brightest employees.Our employees strive to provide quality patient-centered experience to our patients and their families. OAA offers a great benefits package to include Health/Dental/Vision, Company paid Life/LTD and AD&D insurance, PTO, holiday and sick leave, and a 401(k) plan.OAA is an equal-opportunity employerQualifications:• High school diploma or general education degree (GED).• Two to 3 years related billing experience; or equivalent combination of education and experience.• Medicare experience preferred.• Detail oriented, outgoing and professional• Previous medical billing and surgery billing experience required• Experience with billing program software preferred• Knowledge of ICD-10, CPT, HCPCS codes and documentation guidelines• Working knowledge of third-party insurance• Effective communication skills• Ability to work independently and as part of a team• Prior customer service representative experience beneficial