Billing Representative

Priority Dispatch Corp.; Pottstown (Montgomery County); On-site; USD 25,000 - 33,000; Full time

Job summary

Dermatology Partners is seeking a Billing Representative to manage invoicing, payments, and reconciliation while delivering exceptional customer service. The role requires attention to detail, strong communication, and HIPAA-compliant handling of patient information.

Responsibilities include processing statements, tracking bills, and resolving discrepancies with patients and teammates. A minimum of two years in claims processing with EMR experience is preferred.

Qualifications

• Minimum two years of claims processing experience.
• Experience with EMR system.
• Ability to handle high-volume work with accuracy.
• Strong customer service and communication skills.
• Knowledge of Explanation of Benefits (EOB).
• HIPAA compliance and confidentiality.
• Ability to work as part of a team or individually.
• Cross-trained to assist in other billing areas.

Responsibilities

• Handle billing processes, including invoicing and reconciling accounts.
• Track and maintain patient billing records and billable items.
• Resolve account discrepancies.
• Prepare client statements for electronic submission.
• Collect payments and apply to accounts in a timely manner.
• Perform data entry as needed.
• Maintain patient information confidentiality.
• Collaborate with patients and team to resolve billing issues.

Skills

Customer service

Attention to detail

Communication skills

Discretion / confidentiality

Problem solving

High-volume work

Teamwork

Written communication

Education

Associate degree in healthcare billing

High school diploma or equivalent

Tools

EMR system

Billing software

Job description

Billing Representative Job DescriptionA Billing Representative at Dermatology Partners needs to have a strong attention to detail and exceptional level of customer service skills. Knowledge about preparing statements, processing payments and pursing past due balances. Well versed in accurately coding different types of procedures and diagnosis codes.Responsibilities include:Handle billing processes, including matters related to invoicing and reconciling accounts.Track and maintain records of patient billing and billable items.Resolve account discrepancies.Prepare client statements for electronic submission.Provide exceptional customer service by communicating via incoming calls from patients to settle accounts and answer questions.Collaborate with patients and team members to resolve billing inconsistencies and errors.Collect payments and apply them to accounts in a timely manner.Perform data entry when needed.Work with discretion to keep patient information private.Establish Dermatology Partners procedures and methods in order to keep up to date with any changesPerforms miscellaneous duties as assignedDesired skills and attributes include:Maintains confidentiality of all patient informationUnderstanding and being able to read an Explanation of BenefitsPerforms job in compliance with organizations policies and procedures and in accordance with HIPPAStrong investigative, problem solving, detail oriented and organizational skillsCandidates must be able to work with high volume of work while maintaining attention to detail and accuracy and demonstrate excellent oral and written communication skillsMinimum two year of claims processing, working knowledge of EMR systemAbility to multi taskAbility to work as a team and or individuallyCustomer Service experienceCrossed trained to help within other areas in the Billing Department