Billing Rep Lead

Dignity Health; Rancho Cordova (CA); On-site; USD 34,000 - 47,000; Full time

Job summary

Dignity Health Medical Foundation in California seeks a Billing Rep to streamline billing and insurance processes, helping patients and providers focus on care and financial well-being.

You will review and process patient accounts, insurance claims, and postings, ensuring accuracy, timely billing, and follow-up on denials while maintaining patient confidentiality and HIPAA compliance.

Qualifications

• Solid understanding of accounts receivable and the A/R Billing Lead responsibilities.
• In-depth analysis of inventory to identify system issues and payer denial trends.
• Resolves claim edits and ensures adherence to workflows.
• Independent research of complex issues with available resources and tools.
• Tracks and compiles audit scores within turnaround times.
• Collaborates with A/R Billing Supervisor to ensure billing regulation compliance.

Responsibilities

• Review and process patient accounts, insurance claims, and payments.
• Ensure accurate and timely billing and follow up on denied claims.
• Maintain patient confidentiality and regulatory compliance.
• Communicate findings and escalate as needed.

Skills

Attention to detail

Medical billing

Healthcare insurance

Accounts receivable

Leadership

Communication

Education

High School Diploma or GED

Associates degree in Healthcare Administration

Tools

IDX Practice management

Cerner EHR

Google Suite

MS Office (Word & Excel)

Job description

Job Summary And Responsibilities

As our Billing Rep, you will help our patients and providers streamline the billing and insurance process so they can focus on patient care and financial well-being.

Job Summary And Responsibilities

As our Billing Rep, you will help our patients and providers streamline the billing and insurance process so they can focus on patient care and financial well-being.

Every day you will review and process patient accounts, insurance claims, and payment postings. You will be expected to ensure accurate and timely billing, follow up on denied claims, and maintain patient confidentiality.

To be successful in this role, you must have strong attention to detail, knowledge of medical billing and coding, and experience with healthcare insurance.

• Demonstrates a solid understanding of accounts receivable and your role as the A/R Billing Rep Lead to include: Payor Rules & Regulations; Understand Contract Language; CCI Coding Issues; Read and interpret DOFR; Comprehend how transaction affect account; Coordination of Benefits Rules; Offsets & Recoups; Ability to determine correct systems to locate pertinent info; IDX, Medical Records Systems, Insurance Payor Websites, Code Correct.
• Provide in-depth analysis of inventory to identify possible system issues, payer denial trends and areas for staff training development.
• Resolves claim edits
• Independently researches and analyzes complex issues/accounts with available resources and tools. This may include direct contact with payor to determine if staff actions(s) taken are in compliance with current workflows and policies.
• Maintains, tracks and compiles audit scores within the expected turn around time.
• Works directly with A/R Billing Supervisor to ensure compliance with billing regulations on all discrepancies identified in an audit.

Job Requirements

Required

• High School Diploma or GED
• Five (5) years experience working in healthcare Rev Cycle or a Professional Medical Office
• One (1) year experience with IDX Practice management system
• Knowledge of physician billing regulations
• Understanding of professional claims and billing procedures. Knowledge of Federal and State regulations applicable to Government and Insurance Collections
• Excellent written and verbal communication skills
• Must be able to use a high level of judgment, initiative, and resourcefulness when dealing with internal and external customers
• Demonstrated ability to provide leadership to others
• Working knowledge of computers and demonstrated proficiency in using Email systems, Internet and MS office software applications with emphasis in Word and Excel

Preferred

• Associates or Other in Healthcare Administration or related field
• One (1) year experience with Cerner EHR
• Strong MS Excel skills to interpret and analyze high volume of data
• Knowledge of Google Suite

Where You'll Work

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Pay Range

$25.00 - $34.33 /hour