Billing QA & Process Improvement Lead

Arthur J. Gallagher & Co. (AJG); Rolling Meadows (IL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life and accident insurance

401(K) and Roth options

Educational expense reimbursement

Paid parental leave

Job summary

Arthur J. Gallagher & Co. (AJG) in Rolling Meadows, Illinois is seeking a Lead – Quality Assurance & Process Improvement to develop and standardize billing best practices across the organization. This role will be crucial in analyzing and redesigning billing workflows, ensuring high-quality results and operational excellence. Ideal candidates will have a Bachelor's degree and 6+ years of experience in related fields. Strong Excel skills and a background in financial management are essential, particularly in the Insurance Industry.

Qualifications

• 6 years related experience required.
• Experience in the Insurance Industry or Third Party Service Administrators is a plus.
• Proven experience mapping and redesigning end-to-end processes.

Responsibilities

• Lead the standardization of Billing Best Practices.
• Ensure new client implementations align with Billing Best Practices.
• Analyze quality findings to identify root causes of billing errors.

Skills

Strong Excel skills

Financial management software skills

Critical thinking

Problem-solving skills

Process documentation skills

Education

Bachelor's degree

Bachelor’s degree in Finance, Accounting, or Business Administration

Tools

Billing systems

Financial reporting tools

Job description

Arthur J. Gallagher & Co. (AJG) in Rolling Meadows, Illinois is seeking a Lead – Quality Assurance & Process Improvement to develop and standardize billing best practices across the organization. This role will be crucial in analyzing and redesigning billing workflows, ensuring high-quality results and operational excellence. Ideal candidates will have a Bachelor's degree and 6+ years of experience in related fields. Strong Excel skills and a background in financial management are essential, particularly in the Insurance Industry.