Billing Operations Automation & Reporting Analyst

Dev; Maryland Heights (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

A technology services company in Maryland Heights is seeking a skilled professional for the role responsible for the development and maintenance of system automations and reporting solutions. The ideal candidate will have a Bachelor's degree in Information Technology and experience in database reporting tools, SQL, and business operations analysis. Key responsibilities include simplifying customer experiences, managing billing systems, and ensuring compliance with audit requirements. Strong analytical and communication skills are essential for this role.

Qualifications

• 4-7 years of database reporting experience.
• 2 years of ordering/billing system experience.
• 2 years of business operations analysis experience.

Responsibilities

• Simplify and enhance customer experience.
• Develop communication documentation for users.
• Gather and validate system requirements for billing.
• Analyze system interdependencies.
• Document and track system rules and policies.
• Research and resolve billing issues.

Skills

English proficiency

Database reporting tools

Macros

SQL

Microsoft Office

Data manipulation

Problem solving

Business analysis

Education

Bachelor’s degree in Information Technology or related field

Job description

A technology services company in Maryland Heights is seeking a skilled professional for the role responsible for the development and maintenance of system automations and reporting solutions. The ideal candidate will have a Bachelor's degree in Information Technology and experience in database reporting tools, SQL, and business operations analysis. Key responsibilities include simplifying customer experiences, managing billing systems, and ensuring compliance with audit requirements. Strong analytical and communication skills are essential for this role.