Billing Operations Analyst – Revenue Cycle Analytics

Akumin®; United States; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Cross training opportunities

Medical, dental, and vision insurance

HSA with employer contributions

401(k) with employer match

Paid holidays

Defined PTO and sick time programs

Job summary

Akumin is a national provider of outpatient radiology and oncology services, delivering diagnostic imaging with a focus on patient care. The Billing Operations Analyst role is hybrid, combining data analytics, billing accuracy, and process optimization across wholesale billing operations.

You will analyze billing data, audit invoices, support month‑end close, lead improvement initiatives, and partner with field operations to resolve discrepancies.

Qualifications

• Strong analytical skills with the ability to interpret financial data, billing reports, CPT/HCPCS codes, and contract terms.
• Proficiency in Microsoft Excel (pivot tables, VLOOKUPs) and comfort with billing/ERP systems.
• Excellent attention to detail, accuracy in data entry, and ability to identify patterns or anomalies in large datasets.
• Strong communication and customer service skills, including the ability to handle escalated client inquiries professionally.

Responsibilities

• Analyze billing, collections, and operational data to identify trends, discrepancies, and root causes of denials, short pays, and SLA‑related issues. Build and maintain dashboards, aging reports, and performance metrics for leadership, highlighting risks, opportunities, and process gaps.
• Audit wholesale invoices for accuracy (volume, modality, contract rates, CPT/HCPCS coding, performance guarantees). Track SLA performance (turnaround time, quality metrics, service delivery) and quantify financial impact of SLA misses. Maintain detailed documentation in billing systems, including claim status, escalation paths, and resolution notes. Prepare ad hoc reports for operations, sales, finance, and revenue cycle leadership.
• Support month‑end close with data validation, reconciliation of payments, and variance analysis.
• Lead process improvement initiatives across Wholesale billing, focusing on reducing errors, shortening cycle times, and improving data quality. Recommend workflow enhancements, automation opportunities, and documentation improvements to strengthen billing accuracy. Assist with system enhancements, contract audits, and special projects related to revenue cycle optimization.
• Audit billing inputs and outputs to ensure accuracy before submission to commercial clients, hospitals, radiology groups, and medical facilities. Research and resolve billing discrepancies, underpayments, short pays, and contract variances. Support A/R follow‑up for commercial accounts, including payment collection, dispute resolution, and credit/adjustment recommendations.
• Partner with field operations, sales, and contract teams to validate service delivery and resolve disputes. Provide customer service to clients regarding invoice questions, contract terms, and billing corrections.

Skills

Analytical skills

Excel proficiency

Billing systems

Communication skills

Attention to detail

Education

High School Diploma

Associate's Degree

Tools

Epic

Cerner

Job description

Akumin is a national provider of outpatient radiology and oncology services, delivering diagnostic imaging with a focus on patient care. The Billing Operations Analyst role is hybrid, combining data analytics, billing accuracy, and process optimization across wholesale billing operations.

You will analyze billing data, audit invoices, support month‑end close, lead improvement initiatives, and partner with field operations to resolve discrepancies.