Billing & Insurance Clerk I

AltaPointe Health; Mobile (AL); On-site; USD 38,000 - 46,000; Full time

Job summary

AltaPointe Health is seeking an experienced medical billing specialist to support claims processing and accounts receivable in our Mobile, AL facilities. You will verify demographic and billing information, post charges, collect payments, and resolve billing inquiries with a patient-centered approach.

The role emphasizes accuracy, timely entry into the electronic billing system, teamwork within the accounting department, and adherence to AltaPointe policies.

Qualifications

• High school diploma or equivalent.
• Experience in medical billing or healthcare setting preferred.
• Knowledge of accounts receivable and insurance billing processes.

Responsibilities

• Posts charges, payments, and adjustments to patient accounts in an accurate and timely manner.
• Verifies patient demographic and billing information.
• Verifies patient insurance eligibility to ensure information is current and accurate.
• Responds to patient balance and billing inquiries promptly.
• Keys charges into electronic billing system.
• Collects patient co-payments or balances due and records payments.
• Processes and files billing documents and resolves billing problems with the department.
• Participates in Performance Improvement activities and adheres to policies.

Skills

Accounts receivable

Insurance billing

Computer skills

Tools

Electronic billing system

Job description

Responsibilities

Primary Job Functions:

Claim Processing and Reconciliation:

• Posts charges, payments, and adjustments to patient accounts in an accurate and timely manner.
• Verifies patient demographic and billing information.
• Verifies patient insurance eligibility to ensure information is current and accurate.
• Responds to patient balance and billing inquiries in a prompt manner.
• Keys charges into electronic billing system.
• Collects patient co-payments or balances due on account and enters payments into billing system.
• Processes and files billing documents as required.
• Works cooperatively within the department to resolve problems regarding billing and collections.

Supervision and Consultation:

• Seeks supervision and consultation as needed
• Ability to work schedule as defined and overtime as required.
• Accepts and employs suggestions for improvement
• Actively works to enhance skills

Customer Service and Workplace Conduct:

• Treats consumers with care, dignity, compassion and respectCourteous and respectful towards consumers, visitors and co-workers
• Respects consumers’ privacy and confidentiality
• Is pleasant and cooperative with others
• Assists consumers and visitors as needed
• Personal values don’t inhibit ability to relate and care for others
• Is sensitive to the consumer’s needs, expectations and individual differences

Administrative and Other Related Duties as assigned:

• Actively participates in Performance Improvement activities
• Actively participates in AltaPointe committees as requested
• Completes assigned tasks in a timely mannerWorks in a cooperative manner with other AltaPointe employees
• Follows AltaPointe policies and procedures
• Receives and responds to inquiries of accounting matters promptly and courteously
• Assists with performance of duties of other accounting staff in periods of absence
• Performs other duties as assigned

Qualifications

High school diploma or equivalent. Experience working in a medical billing office or a healthcare setting a plus. Knowledge of accounts receivable and insurance billing processes preferred. Strong computer skills required.