Billing & Insurance Clerk I

AltaPointe Health Systems; Mobile (AL); On-site; USD 38,000 - 52,000; Full time

Job summary

AltaPointe Health Systems seeks a diligent Medical Billing Clerk to manage charges, payments, and adjustments for patient accounts in a fast-paced healthcare setting in Mobile, Alabama.

You will verify demographics, insurance eligibility, and respond to patient inquiries while entering data into the electronic billing system and handling receipts. A high school diploma is required, with healthcare billing experience a plus.

Qualifications

• High school diploma or equivalent.
• Experience in a medical billing office or healthcare setting is a plus.
• Knowledge of accounts receivable and insurance billing processes.
• Strong computer skills required.

Responsibilities

• Posts charges, payments, and adjustments to patient accounts in an accurate and timely manner.
• Verifies patient demographic and billing information.
• Verifies patient insurance eligibility to ensure information is current and accurate.
• Responds to patient balance and billing inquiries in a prompt manner.
• Keys charges into electronic billing system.
• Collects patient co-pays or balances due on account and enters payments into billing system.
• Processes and files billing documents as required.
• Works cooperatively within the department to resolve problems regarding billing and collections.

Skills

Medical billing

Accounts receivable

Customer service

Data entry

Education

High school diploma or equivalent

Tools

Electronic billing system

Job description

• Posts charges, payments, and adjustments to patient accounts in an accurate and timely manner.
• Verifies patient demographic and billing information.
• Verifies patient insurance eligibility to ensure information is current and accurate.
• Responds to patient balance and billing inquiries in a prompt manner.
• Keys charges into electronic billing system.
• Collects patient co-payments or balances due on account and enters payments into billing system.
• Processes and files billing documents as required.
• Works cooperatively within the department to resolve problems regarding billing and collections.

Primary Job Functions

Claim Processing and Reconciliation

• Posts charges, payments, and adjustments to patient accounts in an accurate and timely manner.
• Verifies patient demographic and billing information.
• Verifies patient insurance eligibility to ensure information is current and accurate.
• Responds to patient balance and billing inquiries in a prompt manner.
• Keys charges into electronic billing system.
• Collects patient co-payments or balances due on account and enters payments into billing system.
• Processes and files billing documents as required.
• Works cooperatively within the department to resolve problems regarding billing and collections.

Supervision and Consultation

• Seeks supervision and consultation as needed
• Ability to work schedule as defined and overtime as required.
• Accepts and employs suggestions for improvement
• Actively works to enhance skills

Customer Service and Workplace Conduct

• Treats consumers with care, dignity, compassion and respectCourteous and respectful towards consumers, visitors and co-workers
• Respects consumers’ privacy and confidentiality
• Is pleasant and cooperative with others
• Assists consumers and visitors as needed
• Personal values don’t inhibit ability to relate and care for others
• Is sensitive to the consumer’s needs, expectations and individual differences

Administrative and Other Related Duties as assigned

• Actively participates in Performance Improvement activities
• Actively participates in AltaPointe committees as requested
• Completes assigned tasks in a timely manner
• Works in a cooperative manner with other AltaPointe employees
• Follows AltaPointe policies and procedures
• Receives and responds to inquiries of accounting matters promptly and courteously
• Assists with performance of duties of other accounting staff in periods of absence
• Performs other duties as assigned

High school diploma or equivalent. Experience working in a medical billing office or a healthcare setting a plus. Knowledge of accounts receivable and insurance billing processes preferred. Strong computer skills required.