Billing Follow Up Associate

Adventist Health; Roseville (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Adventist Health Roseville and shared service teams seek a patient financial services associate to handle medical billing processes and reimbursement coordination. You will interact with patients, government agencies, and third-party payers to gather and record information for claims and follow-up on unpaid accounts.

The role emphasizes reviewing and submitting claims, resolving denials, and maintaining productivity and quality standards, with a focus on accurate coding updates and timely

Qualifications

• High School Education/GED or equivalent: Preferred.
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred.
• Medical billing and collections experience: Preferred.

Responsibilities

• Reviews, corrects and submits claims to payers. Applies developing/basic working knowledge and experience to the job.
• Reviews unpaid accounts, initiates correct actions to collect the accounts, and follows up on action to assure expected results is achieved.
• Meets or exceeds productivity and quality performance expectations.
• Reviews unpaid accounts and initiate collection action for past due and denied claims. Calculates write-offs and debit/credit adjustments.
• Provides general office support as needed.
• Performs other job-related duties as assigned.

Education

High School Education/GED or equivalent

Associate’s/Technical Degree or equivalent combination of education/related experience

Medical billing and collections experience

Job description

Job Description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Job Description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary

Communicates with patients, government agencies and third party payers to gather, process and record information to receive appropriate reimbursement. Communicates with departments for charge information, coding updates, and other information for claim appeals. Completes billing and collection processes and prepares for distribution to appropriate sources. Reviews unpaid claims and obtain necessary information to resolve reimbursements. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work.

Job Requirements

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Medical billing and collections experience: Preferred

Essential Functions

• Reviews, corrects and submits claims to payers. Applies developing/basic working knowledge and experience to the job.
• Reviews unpaid accounts, initiates correct actions to collect the accounts, and follows up on action to assure expected results is achieved.
• Meets or exceeds productivity and quality performance expectations.
• Reviews unpaid accounts and initiate collection action for past due and denied claims. Calculates write-offs and debit/credit adjustments.
• Provides general office support as needed.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

JOB INFO

Job Identification : 71050

Job Category : Associate

Posting Date : 2026-09-01T19:27:43+00:00

Job Schedule : Full time

Job Shift : Day Shift

Locations :

Roseville, CA, United States

Assignment Category : Full-time regular

Pay Range : The estimated base pay for this position is $25.00 to $30.45. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

Hiring Department : Patient Financial Services - Non-Government Follow-up

Shift Length : 8 Hours