Billing Correspondence Coordinator I (Correspondence Billing Specialist REMOTE)

LCH Lab. Corp. of America Holdings; North Carolina; Hybrid; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

STD/LTD

401(k)

PTO or FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp is seeking a U.S. remote Billing Correspondence Coordinator to support invoicing and billing operations. The role involves reviewing correspondence requests, updating billing systems, and communicating with internal and external customers in a clear, professional manner.

Typical schedule is Monday–Friday 8am–5pm EST with benefits and opportunities for growth within Labcorp's extensive healthcare network. Prior experience with Labcorp billing tools and AR workflows is preferred.

Qualifications

• High School Diploma or equivalent with 2+ years of work experience.
• 1+ year of experience as a Labcorp Healthcare Billing Specialist.
• 2+ years of experience using Labcorp billing applications: mPower, LCBS, LCLS, Mobius, Artiva.
• 2+ years in healthcare accounts receivable, medical billing, claims processing, or revenue cycle operations.

Responsibilities

• Review Correspondence request to send invoices, transfers, make adjustments, research and make claim and/or invoice updates in billing system
• Composing email communications to Internal and External customers in a clear and professional manner, providing updates and additional information needed for follow up
• Adaptability: feel comfortable with a changing environment such as changing duties, priorities and SOPs
• Run status checks on large spreadsheet invoice/claim correction files to verify that all updates are completed; noting missing information that needs to be shared back with the customer to complete request
• Follow Approved SOP’s to update and provide necessary information to resolve correspondence request

Skills

Written communication

Multi-tasking

Adaptability

Education

High School Diploma or equivalent

Tools

mPower

LCBS

LCLS

Mobius

Artiva

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. Labcorp is seeking a U.S. remote Billing Correspondence Coordinator.

Work schedule

Monday-Friday 8am-5pm EST

Responsibilities

• Review Correspondence request to send invoices, transfer, make adjustments, research and make claim and/or invoice updates in billing system
• Composing email communications to Internal and External customers in a clear and professional manner, providing updates and additional information needed for follow up
• Adaptability: feel comfortable with a changing environment such as changing duties, priorities and SOPs
• Run status checks on large spreadsheet invoice/claim correction files to verify that all updates are completed; noting missing information that needs to be shared back with the customer to complete request
• Follow Approved SOP’s to update and provide necessary information to resolve correspondence request

Minimum Qualifications

• High School Diploma or equivalent 2 years or more work experience

Preferred Qualifications

• 1 or more years of experience as a Labcorp Healthcare Billing Specialist.
• 2 or more years of experience utilizing Labcorp billing applications including mPower, LCBS, LCLS, Mobius, and Artiva.
• 2 or more years of experience in healthcare accounts receivable, medical billing, claims processing, or revenue cycle operations.

Additional Job Standards

• Demonstrates effective written communication when interacting with internal and external customers.
• Maintains organization while managing multiple requests with varying levels of complexity.
• Adapts to changing priorities, processes, procedures, and business needs.

Application Window

Closes: 11/14/2026

Pay Range

$ 17.75 - $21.00 per hour

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.

Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.

Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

For more detailed information, please

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual.

Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply.

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We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions.

Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.