Billing Coordinator II Urology

NYU Langone Health; Village of Mineola (NY); On-site; USD 66,300 - 72,345; Full time

Benefits offered by this job

Benefits and wellness program

Career development opportunities

Inclusive, equal-opportunity employer

Job summary

NYU Langone Hospital—Long Island is seeking a Billing Coordinator II - Urology to join the Faculty Group Practice Central Billing Offices. The role coordinates coding review, claim submission, and denial follow-up across specialties, providing timely reports and feedback to providers to maximize revenue and improve documentation.

You will train practices on coding guidelines, work with patients and guarantors on financial responsibilities, and collaborate with Revenue Integrity Analysts to stay

Qualifications

• Bachelor's degree with a minimum of 3+ years of relevant work experience or equivalent.
• Ability to multi-task and prioritize.
• Good communication, interpersonal, and computer skills.
• Detail oriented with high level of accuracy for reviewing charge batch submissions.
• Stays up to date with industry requirements.
• Knowledge of medical terminology required.
• Familiar with standard office equipment.

Responsibilities

• Monitor reports and workqueues ensuring coding, charge submission and AR follow-up timely.
• Perform charge reconciliation to validate all revenue is captured.
• Review unbilled charge reports and follow up with physicians and/or practice management for unbilled services.
• Identify coding or documentation issues and suggest improvements to physicians. Escalate issues as needed to practice and FGP Leadership.
• Communicate with, and train, coding and A/R vendors as it relates to various coding, reimbursements, billing processes and collections.
• Work with front-end staff to ensure patient insurance information and benefits are verified accurately and timely.
• Review and respond to practice, physician, and patient inquiries following CBO guidelines, payer rules, compliance regulations and related rules.
• Serve as resource to physicians, staff, and management regarding local and national coding and reimbursement policies.
• Collaborate with the corporate Revenue Integrity Analysts to understand CPT and ICD-10 guidelines, payer policy and procedure manuals, updates, and CMS publications to ensure practices are compliant with current policies and procedures. Train physicians, other staff, and management, as needed.
• Adhere to general practice and FGP guidelines on compliance issues and patient confidentiality.
• Meet CBO quality and productivity targets.
• Review practice Action Plans and/or reports on a timely basis. Analyze issues to identify trends in denial rates to focus improvement initiatives on, and charges that requires action.
• May act as a financial counselor to patients who require assistance understanding their benefits and financial options. Act as the patient advocate with the patient and/or family members and liaison with the insurance companies to assist in obtaining insurance information.
• Take initiative to teach and share new information and provide constructive feedback. Communicate delays and workqueue issues to management daily.
• Lead and collaborate with practice personnel and administration to implement change to practice operations where necessary, to improve accuracy of information and enhance revenue.
• Ensure timely and accurate collection, preparation, and verification of billing information submitted in billing system. Review billing collection and denial reports and recommend changes on how to improve issues.
• Serve as a liaison to coding vendor for questions, data requests, and other inquiries. Review charge encounter forms for complete CPT code, ICD-10 code, and other required billing information on a daily basis.
• Compare coding to notes/documentation and communicate with providers to clarify errors, correct coding and prepare appeals and reconsideration requests. Appeal complex denials through review of payer policies, coding, contracts, and medical records. Utilize subject matter experts as needed.
• Analyze/audit notes and ensure the appropriate codes are charged in order to maintain billing compliance and prevent denials.
• Staff who possess coding certification at the time of hire or who obtain coding certification while employed by NYU must maintain active status of certification.
• Performs other duties as assigned.

Skills

Communication skills

Interpersonal skills

Attention to detail

Medical terminology

Multi-tasking

Training abilities

Education

Bachelor's degree

Tools

Billing software

CPT/ ICD-10 knowledge

Microsoft Excel

Job description

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Position Summary

We have an exciting opportunity to join our team as a Billing Coordinator II - Urology. In this role, the successful candidate will become a key member of the NYU Langone Health Faculty Group Practice Central Billing Offices (FGP CBO). Coordinate all aspects of coding review, claim submission, charge reconciliation and follow-up on claims denied for coding-related reasons for various specialties and providers. Provide coding, financial and/or operational reports, and provide feedback to providers to improve documentation to maximize revenue and reduce denials. Review and train practices on local and national coding and reimbursement policies including payer coding guidelines. Work with patients and guarantors to clarify financial responsibilities as needed.

Job Responsibilities

• Monitor reports and assigned workqueues, ensuring coding, charge submission and accounts receivable follow-up is occurring on a timely basis.
• Perform charge reconciliation to validate all revenue is captured.
• Review unbilled charge reports and follow up with physicians and/or practice management for unbilled services.
• Identify coding or documentation issues and suggest improvements to physicians. Escalate issues as needed to practice and FGP Leadership.
• Communicate with, and train, coding and A/R vendors as it relates to various coding, reimbursements, billing processes and collections.
• Work with front-end staff to ensure patient insurance information and benefits are verified accurately and timely. Act as a resource to front end practice staff to identify gaps in financial clearance processes.
• Review and respond to practice, physician, and patient inquiries following CBO guidelines, payer rules, compliance regulations and related rules.
• Serve as resource to physicians, staff, and management regarding local and national coding and reimbursement policies.
• Collaborate with the corporate Revenue Integrity Analysts to understand CPT and ICD-10 guidelines, payer policy and procedure manuals, updates, and CMS publications to ensure practices are compliant with current policies and procedures. Train physicians, other staff, and management, as needed.
• Adhere to general practice and FGP guidelines on compliance issues and patient confidentiality.
• Meet CBO quality and productivity targets.
• Review practice Action Plans and/or reports on a timely basis. Analyze issues to identify trends in denial rates to focus improvement initiatives on, and charges that requires action.
• May act as a financial counselor to patients who require assistance understanding their benefits and financial options. Act as the patient advocate with the patient and/or family members and liaison with the insurance companies to assist in obtaining insurance information.
• Take initiative to teach and share new information and provide constructive feedback. Communicate delays and workqueue issues to management daily.
• Lead and collaborate with practice personnel and administration to implement change to practice operations where necessary, to improve accuracy of information and enhance revenue.
• Ensure timely and accurate collection, preparation, and verification of billing information submitted in billing system. Review billing collection and denial reports and recommend changes on how to improve issues.
• Serve as a liaison to coding vendor for questions, data requests, and other inquiries. Review charge encounter forms for complete CPT code, ICD-10 code, and other required billing information on a daily basis.
• Compare coding to notes/documentation and communicate with providers to clarify errors, correct coding and prepare appeals and reconsideration requests. Appeal complex denials through review of payer policies, coding, contracts, and medical records. Utilize subject matter experts as needed.
• Analyze/audit notes and ensure the appropriate codes are charged in order to maintain billing compliance and prevent denials.
• Staff who possess coding certification at the time of hire or who obtain coding certification while employed by NYU must maintain active status of certification.
• Performs other duties as assigned.

Minimum Qualifications

To qualify you must have a Bachelor's degree with a minimum of 3+ years of relevant work experience or equivalent combination of training and relevant work experience. Ability to multi-task and prioritize. Good communication, interpersonal, and computer skills. Ability to develop and maintain effective working relationships with staff and patients. Detail oriented with high level of accuracy for reviewing charge batch submissions, analyzing and correcting coding denials, preparing, and presenting analyses. Stays up to date with industry requirements. Knowledge of medical terminology required. Familiar with standard office equipment.

Required Licenses

AHIM Assoc-Cert Coding Spclst

Preferred Qualifications

Certified Coding Specialist Certification (CCS) or Certified Coding Specialist- Physician-based (CCS-P) or Certified Professional Coder (CPC), Certified Outpatient Coding (COC) preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital—Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time‑off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well‑being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Hospital—Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,300.00 - $72,345.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.