Billing Coordinator

Xpresstechfreight; Chattanooga (TN); Remote; Full time

Job summary

An established industry player is seeking a detail-oriented Billing Coordinator to join their team. This role involves entering and auditing billing information, preparing invoicing statements, and assisting customers with their inquiries. With a focus on innovation and problem-solving, the company offers a supportive environment for personal and professional growth. Employees can expect competitive pay, comprehensive benefits, and opportunities for development. If you are passionate about delivering exceptional service and thrive in a dynamic setting, this position is an excellent opportunity to advance your career in the transportation industry.

Benefits

Medical, Dental, and Vision

401k with Employer Matching

Paid Time Off

Employee Stock Purchase Plan

Paid Parental Leave

Flexible Savings Accounts

Health Savings Accounts

Company Paid Holidays

Employee Assistance Program

Pet Insurance

Qualifications

• 2 years of data entry experience required, preferably in the transportation industry.
• Proficient in Microsoft Office and strong communication skills are essential.

Responsibilities

• Enter and audit billing information into the AS/400 system.
• Prepare and submit accurate billing invoices to customers.
• Assist customers with freight invoice questions and requirements.

Skills

Data Entry

Communication Skills

Problem-Solving Skills

Interpersonal Skills

Education

High School Diploma or GED

Tools

AS/400

Microsoft Office Suite

Job description

Billing Coordinator
CHATTANOOGA, TN
08:00-17:00
Position open to remote: Yes
Grade: HR07
Compensation Range: 15.79-18.57

Who We Are: Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

What You’ll Do:

Responsible for entering and auditing billing information into the AS/400 system. Prepare invoicing statements based on freight loads and submit to customers. Assist both internal and external customers with questions pertaining to freight invoice creation and invoicing requirements. Making daily phone calls to replace paperwork needed to invoice customers per their requirements.

1. Review and enter all freight billing information received into the AS400 system.
2. Prepare and submit accurate billing invoices to customers for payment on all open balances and submits required information and paperwork.
3. Coordinate with internal Sales Reps and Operations in reviewing customer and/or carrier contracts/quoted rates to ensure that all invoices are accurate and back up is obtained.
4. Assist both internal and external customers with questions regarding freight invoice preparation and requirements. Provide reports on specific accounts to customers and internal management for clarity when needed.
5. Work daily, weekly and monthly reports as assigned by management.
6. Enter invoicing details and upload documents on customer portals as required by the customer.
7. Consolidated/Spreadsheet billing as required by customers.
8. Process credit and rebills presented by the Collection Department or by the customer. Add or remove accessorial charges as needed.
9. May prepare manual invoices outside the normal AS/400 invoice creation process for equipment, bonuses, leasing and any other miscellaneous exceptions as needed.
10. Attend virtual meetings as determined by manager and customer needs.
11. Respond to all emails received within 24 hours even if a follow-up email is required.
12. Make daily outgoing calls to drivers/carriers/shippers/receivers to obtain copies of missing PODs and lumper receipts.

What We’re Looking For:

Education:

• High school diploma or GED equivalent required.

Experience:

• 2 years in data entry required.
• Experience in the transportation industry a plus.

Qualifications:

• Proficient with Microsoft Office suite.
• Good written and oral communication skills.
• Good interpersonal skills.
• Good judgment and problem-solving skills.

Work Environment / Physical Requirements: Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.

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