BILLING/ COLLECTOR - PER DIEM

Del Amo Behavioral Health System; Torrance (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

Del Amo Behavioral Health System in Torrance, CA is seeking a Patient Accounts Representative-Collector to manage electronic and manual billings, follow up with third‑party payers and patients, and prepare daily cash receipts.

You will ensure timely collection, limit accounts to within 120 days post‑discharge, and handle refunds and adjustments with accuracy. A High School diploma and two years of hospital insurance collections are required.

Qualifications

• High School diploma or equivalent required.
• Two years insurance collections in a hospital setting required.
• Experience with insurance billings helpful.
• Ability to work with minimal supervision and manage sensitive accounts.

Responsibilities

• Implements collection measures for uncollected accounts.
• Provides follow-up to resolve all accounts within 120 days after discharge.
• Processes patient refunds and documents refund adjustments.

Skills

Telephone skills

Insurance terms

Medical terminology

Team collaboration

Work under pressure

CA driver’s license

Education

High School Diploma

Job description

PATIENT ACCOUNT REPRESENTATIVE- COLLECTOR

Del Amo Behavioral Health System, a subsidiary of UHS, offers a safe and compassionate environment for individuals looking for hope and healing from emotional, psychiatric and addiction issues. Del Amo Behavioral Health offers a wide range of options, including inpatient, outpatient and specialty programs that includes children, adolescents, adults and seniors. Whether addressing the needs of adults, adolescents or children, we are committed to providing our patients with treatment to help them find recovery that endures. Our patients receive the same quality treatment from our thoughtful and compassionate team no matter the level of care.

About Universal Health Services

One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. UHS is recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.

JOB DESCRIPTION

The Patient Accounts Representative- Collector is responsible for submittal of electronic and manual billings, account statements, and for follow-up with third‑party payers and patients for outstanding balances. This position is also responsible for the preparation of daily cash receipts and maintenance of insurance logs. Prepare and submit insurance billings to primary and secondary payers. Transmit all billings to third‑party payers either manually or electronically as requested. Provide assistance in contacting third‑party payers at a 30‑day interval after billing to ensure that bills have been received and are being processed.

PRIMARY CRITERIA/RESPONSBILITIES

• Ensures the effective implantation of collection measures for uncollected accounts.
• Provide required follow‑up on all patient accounts ensuring that all accounts are resovled within 120 days after discharge.
• Prcesses patients refunds accurately and documents refund adjustments.

Qualifications

Job Requirements

Education: High School Graduate or Equivalent required.

Experience: Experience with insurance billings. Two years insurance collections in a hospital setting required.

KNOWLEDGE/SKILLS

• Effective telephone techniques and listening skills required.
• Working knowledge of insurance terms, reimbursement procedures, medical terminology and hospital services, rates and policies relating to collection activities required.
• Must be able to perform assignments with minimal supervision;
• Must be able to perform concentrated and/or complex mental activity with frequent involvement in complex and/or highly technical situations;
• Must be able to work successfully under highly stressful conditions;
• Must be able to make sound, independent judgments based on scientific and/or ethical principles;
• Must be able to comprehend and perform oral and written instructions and procedures;
• Must be able to collaborate with other multidisciplinary team members in an appropriate fashion;
• Must be capable of adapting to varying workloads an work assignments on a constant basis;
• Must have effective comprehensive reading skills, strong communication skills, written and verbal.
• Must possess a valid California Driver’s License in order to drive hospital vehicles or on hospital business.

MINIMUM REQUIREMENTS OF THE POSITON

• Must be able to demonstrate special training, knowledge and skills specific to job specific competency within three (3) months of hire date.
• Must complete all required mandatory inservices annually.
• Must be tested for Tuberculosis with a PPD skin test or chest x-ray upon hire; PPD skin test required annually or chest x-ray tri‑annually thereafter.
• Must adhere to facility and department policies and procedures and comply with the Corporate Compliance Program and Standards of Conduct.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job‑related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.