Billing & Collections Specialist — Complex AR

HealthDirect Pharmacy Services; Town of Gates (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

HealthDirect Pharmacy Services is seeking an Administration Billing Associate to ensure accurate billing processes, verify insurance coverage, and manage reconciliations for facilities and residents. You will handle re-bills, month-end close, and recordkeeping with attention to detail.

The role emphasizes customer service, problem resolution, and the ability to work with minimal supervision while maintaining compliance with training requirements and company policies.

Qualifications

• Education requirements as stated: high school diploma or GED; associate or higher in accounting preferred.
• Experience in accounts receivable or collections preferred but not required.
• Ability to use computer systems and software for billing and recordkeeping.

Responsibilities

• Face-sheet and census entry to ensure accurate billing.
• Verify primary and secondary insurance coverage on residents.
• Provide customer service and problem resolution to facilities and residents.
• Account reconciliation and refund requests; complex reconciliation tasks.
• Month-end closing process; re-bill claims to improve reimbursement.
• Set up Lawson accounts for facility and private pay; maintain accurate records.

Skills

Interpersonal skills

Tech savvy

Customer service

Education

High School Diploma or GED

Associate or higher in Accounting

Tools

Lawson

Job description

HealthDirect Pharmacy Services is seeking an Administration Billing Associate to ensure accurate billing processes, verify insurance coverage, and manage reconciliations for facilities and residents. You will handle re-bills, month-end close, and recordkeeping with attention to detail.

The role emphasizes customer service, problem resolution, and the ability to work with minimal supervision while maintaining compliance with training requirements and company policies.