Billing/Collections Representative

Centers Dialysis Care; New York (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

Centers Dialysis Care is seeking a detail-oriented Billing/Collections Representative to join our Brooklyn billing team. You will process claims, follow up on outstanding accounts, and communicate with insurance companies and patients to ensure accurate billing and timely payments.

The ideal candidate has at least 1 year of healthcare billing/collections experience, familiarity with CPT/ICD-10 codes, and strong analytical and communication skills.

Qualifications

• 1 year of healthcare billing or collections experience.
• Familiarity with CPT/ICD-10 codes and insurance processes.
• Ability to work independently and in a team.
• Knowledge of HIPAA and billing procedures.

Responsibilities

• Submit and follow up on claims to insurance carriers, government payers, and third-party agencies.
• Review and resolve denied or rejected claims in a timely manner.
• Perform collection activities on overdue accounts, including contacting patients and payers.
• Monitor and manage accounts receivable to ensure timely payments.
• Maintain accurate records of billing and collection activity in the system.
• Collaborate with internal departments to resolve billing discrepancies.
• Ensure compliance with HIPAA and company policies regarding patient information and billing procedures.
• Respond to billing inquiries from patients and insurance providers.

Skills

Analytical skills

Organizational skills

Communication skills

Tools

Billing software (dialysis billing systems)

Job description

Centers Dialysis is a leading provider of dialysis services dedicated to delivering high-quality, compassionate care to individuals with kidney disease. Our mission is to improve the lives of our patients through clinical excellence and personalized treatment plans. We are currently seeking a detail-oriented and motivated Billing/Collections Representative to join our billing team in Brooklyn.

Position Overview:

The Billing/Collections Representative is responsible for processing claims, ensuring accurate billing, and following up on outstanding accounts. This role requires knowledge of healthcare billing procedures and basic understanding of collections practices. The ideal candidate will be proactive, organized, and able to communicate effectively with insurance companies and patients.

Responsibilities:

• Submit and follow up on claims to insurance carriers, government payers, and third-party agencies
• Review and resolve denied or rejected claims in a timely manner
• Perform collection activities on overdue accounts, including contacting patients and payers
• Monitor and manage accounts receivable to ensure timely payments
• Maintain accurate records of billing and collection activity in the system
• Collaborate with internal departments to resolve billing discrepancies
• Ensure compliance with HIPAA and company policies regarding patient information and billing procedures
• Respond to billing inquiries from patients and insurance providers

Qualifications:

• Minimum 1 year of experience in healthcare billing and/or collections
• Familiarity with medical terminology, CPT/ICD-10 codes, and insurance processes
• Experience working with billing software (knowledge of dialysis billing systems is a plus)
• Strong analytical, organizational, and communication skills
• Ability to work independently and as part of a team
• Bilingual a plus (but not required)