Billing & Collections Manager

McClure Post Acute; Oakland (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

McClure Post Acute in California is seeking an experienced Business Office Manager / Billing & Collections Manager to join our leadership team. This role oversees daily business office operations, billing, collections, authorizations, resident financial services, and ensures the financial integrity of the facility.

Ideal candidates have SNF billing expertise, Medi-Cal/Medicaid knowledge, and strong leadership and communication skills.

Qualifications

• SNF experience required
• Experience supervising business office staff
• Knowledge of Medi-Cal/Medicaid, managed care, SNF billing, authorizations, collections, and resident trust accounts

Responsibilities

• Oversee daily billing, collections and financial operations.
• Oversee billing for residents, insurers, managed care, and government payers.
• Manage Medi-Cal/Medicaid and authorizations, including bed-hold processes.
• Lead and develop business office staff and ensure HIPAA compliance.

Skills

Leadership

Detail-oriented

Organizational skills

Communication

Multitasking

Job description

Now Hiring: Business Office Manager / Billing & Collections Manager

McClure Post Acute | California

Salary: $80,000-$90,000+ per year, depending on experience

Schedule: Full-Time

Benefits: Comprehensive Benefits Package

Lead Business Office Operations at McClure Post Acute!

McClure Post Acute is seeking an experienced, organized, and detail-oriented Business Office Manager / Billing & Collections Manager to join our leadership team!

This is an excellent opportunity for a healthcare business office professional with Skilled nursing facility (SNF) experience to oversee billing, collections, authorizations, resident financial services, and daily business office operations.

The ideal candidate has a strong understanding of Medi-Cal/Medicaid, managed care, SNF billing, insurance authorizations, collections, and resident trust accounts, along with the leadership skills needed to support an efficient and effective business office.

Position Highlights

• Competitive Salary: $80,000-$90,000+ annually, depending on experience
• Full-time leadership position
• Comprehensive benefits package
• Skilled nursing facility experience required
• Opportunity to lead and develop a business office team
• Collaborative environment working with facility leadership

What You'll Do

As the Business Office Manager / Billing & Collections Manager, you will oversee daily business office functions, ensure accurate and timely billing, manage collections, and help maintain the financial integrity of the facility.

Key Responsibilities

Billing, Collections & Financial Management

• Oversee billing and payment processes for residents, insurance providers, managed care organizations, and government payers.
• Monitor outstanding accounts, follow up on unpaid claims, resolve billing denials, and manage collection activities.
• Assist with preparing and processing bank deposits.
• Maintain accurate financial records and ensure timely completion of billing and collection activities.
• Monitor accounts receivable and follow up on outstanding balances and bad debt.

Medi-Cal/Medicaid & Authorizations

• Manage Medi-Cal/Medicaid and managed care authorizations, including bed-hold authorizations.
• Assist residents and families with Medi-Cal/Medicaid applications and follow up on outstanding documentation.
• Track Medi-Cal/Medicaid redeterminations and ensure deadlines are met.
• Prepare TARs as needed.
• Maintain accurate records of authorizations, payer information, and resident financial status.

Resident Trust & Census Management

• Assist with resident trust fund administration and prepare, print, and distribute monthly statements.
• Maintain accurate facility census information and communicate resident status changes.
• Support residents and families with billing questions and financial processes while maintaining professionalism and confidentiality.

Business Office Leadership

• Supervise, train, schedule, and support business office staff.
• Monitor workflow, delegate responsibilities, and ensure assignments are completed accurately and on time.
• Provide performance feedback and address personnel issues as appropriate.
• Collaborate with the Administrator and other departments to support facility operations.
• Participate in stand-up meetings and other facility meetings as requested.
• Ensure compliance with HIPAA, applicable regulations, and facility policies.

What We're Looking For

Qualifications

• Previous skilled nursing facility (SNF) experience is required.
• Previous experience as a Business Office Manager, Billing Manager, Collections Manager, or similar healthcare business office leader strongly preferred.
• Knowledge of Medi-Cal/Medicaid, managed care, SNF billing, authorizations, collections, and resident trust accounts.
• Experience supervising and managing business office staff.
• Strong organizational skills and attention to detail.
• Excellent communication, problem-solving, and follow-up skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with computers and business office software.
• Ability to handle confidential resident, financial, and employee information appropriately.
• Ability to work independently and collaboratively with facility leadership and interdisciplinary teams.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.