Billing & Collections Manager

Mcclure-Post-Acute; Oakland (CA); On-site; USD 80,000 - 90,000; Full time

Job summary

McClure Post Acute is seeking an experienced Business Office Manager / Billing & Collections Manager to lead our SNF business office in California. The role focuses on accurate billing, collections, and Medi-Cal/Medicaid authorizations while safeguarding resident trust accounts and census data.

You will supervise staff, collaborate with facility leadership, and ensure HIPAA compliance. A competitive salary and comprehensive benefits accompany this leadership opportunity.

Qualifications

• SNF business office leadership experience.
• Knowledge of Medi-Cal/Medicaid, managed care, SNF billing, authorizations.
• Experience supervising staff.
• Strong organizational and communication skills.

Responsibilities

• Oversee daily billing and collections for residents, insurance providers, and government payers.
• Monitor accounts receivable and follow up on unpaid claims; manage denials and collections.
• Manage Medi-Cal/Medicaid authorizations and bed-hold processes; assist with applications.
• Maintain resident trust fund activities and monthly statements; support census accuracy.
• Supervise and train business office staff; align with facility leadership; ensure HIPAA compliance.

Skills

Leadership

Organization

Communication

Attention to detail

HIPAA compliance

Tools

Billing software

Medicaid/Medi-Cal billing systems

Microsoft Excel

Job description

Now Hiring: Business Office Manager / Billing & Collections ManagerMcClure Post Acute | CaliforniaSalary: $80,000–$90,000+ per year, depending on experienceSchedule: Full-TimeBenefits: Comprehensive Benefits PackageLead Business Office Operations at McClure Post Acute!McClure Post Acute is seeking an experienced, organized, and detail-oriented Business Office Manager / Billing & Collections Manager to join our leadership team!This is an excellent opportunity for a healthcare business office professional with skilled nursing facility (SNF) experience to oversee billing, collections, authorizations, resident financial services, and daily business office operations.The ideal candidate has a strong understanding of Medi-Cal/Medicaid, managed care, SNF billing, insurance authorizations, collections, and resident trust accounts, along with the leadership skills needed to support an efficient and effective business office.If you are detail-oriented, proactive, and passionate about keeping financial operations running smoothly, we encourage you to apply!Position HighlightsCompetitive Salary: $80,000–$90,000+ annually, depending on experienceFull-time leadership positionComprehensive benefits packageSkilled nursing facility experience requiredOpportunity to lead and develop a business office teamCollaborative environment working with facility leadershipWhat You’ll DoAs the Business Office Manager / Billing & Collections Manager, you will oversee daily business office functions, ensure accurate and timely billing, manage collections, and help maintain the financial integrity of the facility.Key ResponsibilitiesBilling, Collections & Financial ManagementOversee billing and payment processes for residents, insurance providers, managed care organizations, and government payers.Monitor outstanding accounts, follow up on unpaid claims, resolve billing denials, and manage collection activities.Assist with preparing and processing bank deposits.Maintain accurate financial records and ensure timely completion of billing and collection activities.Monitor accounts receivable and follow up on outstanding balances and bad debt.Medi-Cal/Medicaid & AuthorizationsManage Medi-Cal/Medicaid and managed care authorizations, including bed-hold authorizations.Assist residents and families with Medi-Cal/Medicaid applications and follow up on outstanding documentation.Track Medi-Cal/Medicaid redeterminations and ensure deadlines are met.Prepare TARs as needed.Maintain accurate records of authorizations, payer information, and resident financial status.Resident Trust & Census ManagementAssist with resident trust fund administration and prepare, print, and distribute monthly statements.Maintain accurate facility census information and communicate resident status changes.Support residents and families with billing questions and financial processes while maintaining professionalism and confidentiality.Business Office LeadershipSupervise, train, schedule, and support business office staff.Monitor workflow, delegate responsibilities, and ensure assignments are completed accurately and on time.Provide performance feedback and address personnel issues as appropriate.Collaborate with the Administrator and other departments to support facility operations.Participate in stand-up meetings and other facility meetings as requested.Ensure compliance with HIPAA, applicable regulations, and facility policies.What We’re Looking ForQualificationsPrevious skilled nursing facility (SNF) experience is required.Previous experience as a Business Office Manager, Billing Manager, Collections Manager, or similar healthcare business office leader strongly preferred.Knowledge of Medi-Cal/Medicaid, managed care, SNF billing, authorizations, collections, and resident trust accounts.Experience supervising and managing business office staff.Strong organizational skills and attention to detail.Excellent communication, problem-solving, and follow-up skills.Ability to manage multiple priorities and meet deadlines.Proficiency with computers and business office software.Ability to handle confidential resident, financial, and employee information appropriately.Ability to work independently and collaboratively with facility leadership and interdisciplinary teams.Ready to Take the Next Step?If you have strong SNF business office experience and expertise in billing, collections, and managed care, we invite you to join the team at McClure Post Acute!Apply today and bring your leadership, financial expertise, and attention to detail to our team.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.