Billing Clerk (THL)

Xpress Global Systems (XGS); Tunnel Hill (GA); On-site; USD 48,216,000 - 56,482,000; Full time

Job summary

Xpress Global Systems (XGS) in Tunnel Hill, GA, is seeking an entry-level Billing Clerk to support Billing Operations with administrative and customer-service tasks. The role includes responding to inquiries, assisting will-call customers, and preparing operational reports.

You will perform data entry, answer phones, and communicate via email and in person. Strong organization and multi-tasking are required; AS400 experience is preferred.

Qualifications

• Must have excellent oral and written communication skills.
• High School Diploma or GED.
• Must multi-task effectively.
• One year of customer service experience preferred.
• One year of office experience preferred.
• AS400 experience preferred.

Responsibilities

• Provide administrative support to Billing Operations, including data entry and reports.
• Answer phones, make copies, and handle general correspondence.
• Respond to external and internal customer questions.
• Interface with customers via telephone, e-mail and in person.
• Perform data entry and prepare standard reports.
• Preferred 50WPM.
• Other duties as assigned.

Skills

Communication

Multitasking

Customer service

Data entry

Education

High School Diploma or GED

Tools

AS400

Microsoft Office

Job description

Overview

At Xpress Global Systems (XGS), we are Delivering a World of Difference, One Truck Load at a Time. We are looking for hardworking, intelligent people with a relentless dedication to safety, quality, and customer service.

Overview

At Xpress Global Systems (XGS), we are Delivering a World of Difference, One Truck Load at a Time. We are looking for hardworking, intelligent people with a relentless dedication to safety, quality, and customer service.

The XGS Billing Clerk is an entry-level position. They have the primary responsibility to provide administrative and customer service support to Billing Operations. Respond to internal and external customer inquiries; assist will call customers; prepare operations reports and perform systems data entry.

Key Details

• Monday-Friday, 4PM Start Time!
• $17.00/hourly!

Responsibilities

• Shift: 4 PM Start Time
• Provide administrative support to Billing Operations. Perform clerical functions including answering phones, making copies, data entry and general correspondence
• Respond to external and internal customer questions and requests
• Interface with customers via telephone, e-mail and in person
• Perform data entry and prepare standard reports
• Preferred 50WPM
• Other duties as assigned

Qualifications

• Must have excellent oral and written communication skills
• High School Diploma or GED equivalent required
• Must have proven ability to multi-task
• One year of customer service experience on a queue line preferred
• One year of office experience preferred
• AS400 experience preferred.

What XGS Is Looking For In Their Ideal Candidate

• 1 year Clerical Experience, preferably in the transportation industry
• AS400 experience preferred
• Dispatching experience preferred
• Strong professional interpersonal and communication skills
• Microsoft office experience required