Billing Clerk

vTech Solution; Phoenix (AZ); Hybrid; USD 42,000 - 62,000; Part time

Job summary

vTech Solution is seeking a Billing Specialist / Payroll Specialist to support billing operations, compile data, create invoices, review customer accounts, and ensure accuracy of receivables. The role offers hands-on experience with internal billing systems and processes.

The team will handle approximately 1.7 million invoices per month, with a hybrid schedule in Phoenix, AZ, and a 12-month duration. Strong MS Office and data-entry skills are essential; SQL experience is a plus.

Qualifications

• High School Diploma or GED required.
• At least 1 year of experience in billing, accounts receivable, or related finance support.
• MS Office proficiency and Excel skills preferred.

Responsibilities

• Generate invoices and support data entry for billing operations.
• Review customer accounts to ensure accurate transactions.
• Provide data integrity checks and resolve billing items.
• Support revenue compilation and invoice revisions as needed.
• Investigate and resolve customer billing issues and adjustments.
• Assist with SOX controls and compliance as needed.
• Support landfill and transfer station billing processes.

Skills

MS Excel

Data entry

Ten-key

Communication

Organizational skills

Problem-solving

Time management

Teamwork

SQL

Education

High School Diploma or GED

Tools

MS Office / Windows

Job description

• Job Title: Billing Specialist / Payroll Specialist
• Location: Phoenix, AZ 85027
• Duration: 12 months
• Schedule: Hybrid

Job Summary

This role supports billing operations by compiling data, creating invoices, reviewing customer accounts, and helping ensure the accuracy of customer receivables. The candidate will work closely with the billing team and gain hands-on experience with internal billing systems and processes.

Key Responsibilities

• Work as part of a team responsible for generating approximately 1.7 million invoices per month
• Learn the billing system to support invoice creation under supervision
• Review and analyze customer accounts to ensure transactions are billed accurately
• Perform customer data integrity checks and investigate questionable billing items
• Compile, analyze, and validate customer revenue
• Create and revise manual invoices
• Research and resolve customer billing issues
• Process customer billing adjustments and refund requests
• Assist in researching and resolving customer credit balances
• Follow all SOX-required controls
• Support billing related to landfill and transfer station operations as needed
• Research and resolve unfamiliar issues

Required Qualifications

• High School Diploma or GED
• At least 1 year of relevant experience in:
  • Billing
  • Accounts Receivable
  • Accounting/Finance support
  • Or prior experience in a similar environment

Required Skills

• Basic computer skills in MS Office / Windows
• Proficiency in data entry, ten-key, and MS Excel
• Strong problem-solving ability
• Good organizational and multitasking skills
• Ability to work under pressure and meet strict timelines
• Strong written and verbal communication skills
• Ability to maintain strong working relationships with coworkers and customers
• Analytical thinking and pattern recognition
• Process improvement and operational efficiency mindset
• Root cause analysis and investigation skills
• Strong communication and documentation skills

Preferred Skill

• SQL experience preferred