Billing Clerk

Paycom; Irving (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Paycom is seeking a Billing Clerk to support terminal billing operations. You will capture billing data from loading and dispatch systems, enter it into standard reports, and transmit documentation to the corporate office.

You will promptly respond to customer inquiries and work to resolve billing discrepancies. The role requires strong organizational skills, multitasking ability, and proficiency with office software.

Qualifications

• Two+ years of billing experience in the transportation industry.
• High school diploma or GED is required.
• Proficient with standard office software; able to learn accounting and document management programs.
• Strong organization and multitasking abilities; effective written and verbal communication.
• Willingness to work nights and weekends as needed.
• Ability to lift up to 25 pounds and perform occasional light physical tasks.

Responsibilities

• Capture billing data from loading and dispatch systems.
• Enter billing data into standard documents and reports.
• Transmit billing documentation to the corporate office in a timely manner.
• Respond to customer billing inquiries and resolve discrepancies.
• Coordinate the terminal billing function with appropriate corporate departments.
• Answer phones and route calls to proper personnel.
• Provide clerical and administrative support to the Terminal Manager and other management.
• Perform other duties as assigned.

Skills

Billing experience

Multitasking

Communication

Interpersonal skills

Organizational skills

Attention to detail

Professional conduct

Education

High school diploma or GED

Tools

Microsoft Office

Accounting software

Document management software

Phone system

Copier/Scanner

Job description

Performs a variety of clerical and administrative functions under the direction of the Terminal Manager and/or the Operations Manager. These functions include utilization of dispatch and billing systems to track deliveries and prepare billing records and documentation, response to customer billing inquiries, researching and resolving billing discrepancies, data compilation and entry into various reports, coordination of the terminal billing function with the appropriate corporate departments; and other general clerical and administrative tasks as may be assigned.Captures billing data from loading and dispatch systems.Accurately enters billing data into standard documents and reports.Timely completes and transmits billing documentation to corporate office.Promptly and courteously responds to customer billing inquiries.Researches and resolves billing documentation discrepanciesAssists in the answering of phone calls to the terminal office and routes calls to the proper personnel.Provides clerical and administrative assistance to the Terminal Manager and other management as requested.Acts professionally and ethically at all times.Performs other duties as may be assigned from time to time.High school diploma or general education degree (GED). Two or more years of billing experience in the transportation industry.Proficiency in utilization of standard office suite computer software and ability to learn specialized document management and accounting programs.Familiarity with operation of standard office equipment including phone system, copier, fax, and scanner.Excellent organization skills, with the ability to multitask.Ability to communicate effectively both orally and in writing.Strong interpersonal skills.Commitment to company values.Primarily works in a sedentary office environment with some walking, standing and climbing of stairs and ladders. Ability to lift or pull weights weighing up to 25 pounds. Primary work area in the terminal office, but may be required to spend a portion of the work time in a warehouse, or outdoor trailer yard. Must possess ability to work nights and weekends where required.