Billing and Membership Coordinator

REMAX; Denver (CO); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive Medical, Dental, and Vision benefits

Retirement plans with optimal company match

Educational Assistance

Mental Health support program

Employee Resource Groups

Community Engagement

Diversity, Equity, and Inclusion

Paid maternity leave

Paid paternity leave

Job summary

A leading real estate organization in Denver, CO, is seeking a Billing Coordinator to support office membership and billing functions. The ideal candidate will possess a Bachelor's degree and 1-3 years of experience. Responsibilities include analyzing billing data and providing exceptional customer service to various offices. This full-time position offers competitive benefits including health insurance and retirement plans.

Qualifications

• 1-3 years of relevant experience in customer service or billing.
• Knowledge of statistical data and billing processes.
• Ability to analyze and reconcile data discrepancies.

Responsibilities

• Support office membership and billing functions.
• Provide exceptional customer service to various offices.
• Analyze and reconcile statistical data and billing discrepancies.

Skills

Customer support

Problem-solving

Data analysis

Communication

Education

Bachelor's Degree or Equivalent experience

Job description

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This role will be instrumental in supporting office membership and billing functions for all internal and external customers. The position will focus on researching requests, providing system training, correcting statistical data relative to associate commissions, office transactions and volumes, performing account reconciliations and billing/payment application. Additionally, this role will provide support to the regional staff, offices, and internal departments.

Success Profile

• Provides exceptional customer service/support to all Owned, Independent and Global offices. Problem-solving all issues related to statistical data or billing to resolve customer issues timely.
• Collaborates with internal departments to meet customer needs; Region Development, Accounts Receivable, etc.
• Analyzes and reconciles all statistical data/billing discrepancies identified by offices/regional services. Generates financial reports that are clear and easily understood based on the specific requests from customers.
• Inputs and manages Sales Associate demographic information and statistical data relative to associate commissions, office transactions and volumes provided by Offices in a given territory, in a specific timeframe.
• Accounts for all Franchise Income orders to ensure revenue is recognized accordingly
• Other Duties as assigned.

Qualification Criteria

• Education: Bachelor's Degree or Equivalent experience
• Years of Experience: 1-3 Years

Standard Knowledge, Skills and Abilities:

• Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job
• Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture
• Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions
• Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress

Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.

• Competitive Medical, Dental, and Vision benefits
• Retirement plans with optimal company match
• Educational Assistance
• Mental Health support program
• M.O.R.E. Events offered in-person and virtually
• Employee Resource Groups
• Community Engagement
• Diversity, Equity, and Inclusion
• Parenting
• Remote

Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your

RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!

RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

*As measured by transactions sides

Application Deadline: Sept 15, 2025

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

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