Billing and Estimating Coordinator

Metro Fire and Security; Gilbert (AZ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

Paid Holidays

401(k) matching

Job summary

Metro Fire + Security in Arizona is seeking a Billing and Estimating Coordinator to verify invoices align with contracts, access service tickets, and ensure all charges are accurately documented. We are a full-service fire protection company serving statewide with a focus on quality service.

The ideal candidate is detail-oriented, organized, and communicates clearly, with 2+ years in billing or accounting and experience with service-ticket workflows.

Qualifications

• Two years prior billing, invoicing and/or accounting experience.
• Highschool Diploma or GED.
• Ability to work full-time, Monday – Friday, 7:00 AM – 5:00 PM.
• High precision and detail-oriented.
• Excellent written and verbal communication skills.
• Meticulous, focused and analytical.
• Ability to prioritize and manage multiple responsibilities.

Responsibilities

• Access service tickets after technician’s finishes work and ensure all work is properly recorded.
• Ensure technicians complete reports with 100% accuracy and invoice the service provided by the contract.
• Ensure all work, equipment, tools, fees, etc. are included in service ticket and add missing items.
• Carefully review service contract for errors and confirm pricing and services are correct.
• Input special service notes, as needed.
• Answer customer calls requesting service and gather detailed information.

Skills

Billing & invoicing

Accounting

Attention to detail

Communication skills

Team collaboration

Education

High school diploma or GED

Tools

Profit Zoom

Building Reports

Compliance Engine

Paylocity

Microsoft Office Suite

Job description

Description

Metro Fire + Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.

From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer.

Great company culture with room to grow.

The Billing and Estimating Coordinator is primarily responsible for accessing service tickets, ensuring all equipment, tools and work is accurately accounted for, verifying the invoice rate matches the contract rate, and submitting the invoice to the customer. A desired candidate is detail-oriented, organized, has excellent written and verbal communication skills, and has experience with billing/ invoicing.

Responsibilities

• Access service tickets after technician’s finishes work and ensure all work is properly recorded


• Ensure technicians complete reports with 100% accuracy and invoice the service provided by the contract


• Ensure all work, equipment, tools, fees, etc. are included in service ticket; if not included, get the appropriate information, and add it to the service ticket


• Carefully review service contact for errors, and confirm pricing and services are correct


• Input special service notes, as needed


• Answer customer calls requesting service and other related issues – gather detailed information and basic overview of issue(s)

Requirements

• Perform other related duties as assigned or required


• Highschool Diploma or GED


• Two (2) years prior billing, invoicing and/or accounting experience


• Ability to work full-time, Monday – Friday, between the hours of 7:00 AM – 5:00 PM


• High precision/ detail-oriented


• Excellent written and verbal communication skills


• Meticulous, focused, and analytical


• Ability to prioritize and manage multiple responsibilities simultaneously


• Capable of staying on task and completing tasks with minimal supervision


• Desire and ability to work effectively as part of a team

Preferred

• Experience working in fire protection industry


• Experience working in Profit Zoom, Building Reports, Compliance Engine, and/ or Paylocity


• Working knowledge of Microsoft Office Suite

Benefits

• Medical


• Dental


• Vision


• Paid Time Off


• Paid Holidays


• 401(k) matching