Billing Analytics Associate II – Oncology & Data Insights

Quest Diagnostics; Maryland; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Day 1 Medical

401(k) match

Employee stock purchase plan

Vacation and Health/Flex Time

Education assistance

Job summary

Quest Diagnostics is seeking a Business Analysis Associate II to optimize the order-to-cash cycle for Oncology and Clinical clients. You will manage complex billing data, conduct audits, resolve denials, and deliver insights across the billing lifecycle.

The role requires 2+ years in RCM/finance analysis and billing, with opportunities for training and a performance bonus. Occasional client visits may be required.

Qualifications

• 2+ year of experience in RCM/finance analysis collecting, analyzing, and presenting data and recommendations to management.
• 2+ years of experience with insurance billing, follow-up, and/or denials.
• Bachelor’s degree in Business, Finance, Health Administration or related field.
• Working knowledge of SQL or other Big Data sources.

Responsibilities

• Utilize complex data queries to perform quality checks, conduct trend analyses, and deliver predictive/prescriptive insights on billing data.
• Conduct robust billing audits and quality assurance checks to verify source data and reconcile invoice discrepancies.
• Investigate and resolve non-standard billing issues, manage denied claims through to completion, and analyze root causes to prevent future discrepancies.
• Partner with PODSS and other teams to align client expectations, facilitate resolutions, and elevate complex account matters.
• Develop training materials and conduct educational sessions for internal teams and external payers regarding new billing processes or system changes.
• Maintain compliance with state, federal, and organizational billing policies while driving downstream efficiency.

Skills

Root cause analysis

Communication

Time management

Analytical skills

Excel/PowerPoint

Education

Bachelor’s degree in Business/Finance/Health Admin

Tools

SQL

Job description

Quest Diagnostics is seeking a Business Analysis Associate II to optimize the order-to-cash cycle for Oncology and Clinical clients. You will manage complex billing data, conduct audits, resolve denials, and deliver insights across the billing lifecycle.

The role requires 2+ years in RCM/finance analysis and billing, with opportunities for training and a performance bonus. Occasional client visits may be required.