Billing Analyst

Gilder Search Group; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Gilder Search Group is assisting a large global law firm in Los Angeles to hire a Client Billing Compliance Analyst. The role focuses on reviewing Outside Counsel Guidelines to ensure client billing aligns with expectations, providing training, and supporting budgets and client economics.

The analyst will communicate with partners, clients and staff to offer recommendations and ensure accuracy in e-billing and timekeeping practices. Flexibility for overtime may be required.

Qualifications

• Bachelor's degree preferred, accounting or business background desirable.
• 3–5 years of law firm e-billing experience.
• Proficient with e-billing protocols, vendors and the e-Billing Hub; familiarity with third-party software.
• Knowledge of billing/collection best practices in the legal industry.
• Excellent written and verbal communication, high attention to detail and ability to work under pressure.

Responsibilities

• Review Outside Counsel Guidelines and summarize for timekeepers.
• Train timekeepers on guidelines, narrative etiquette, expenses, and code usage.
• Coordinate best practice procedures for smooth billing with partners and clients.
• Prepare reports and analyses as requested by management or clients.
• Monitor billing deadlines to minimize cycles between billing and collections.
• Act as liaison between clients, partners and staff to resolve issues.
• Coordinate the efforts of internal staff, vendor staff and client personnel.

Skills

Attention to detail

Communication skills

Time management

Analytical thinking

Teamwork

Education

Bachelor's degree

Job description

A large global law firm is actively seeking a Client Billing Compliance Analyst in their Los Angeles office. This position is responsible for the review of Outside Counsel Guidelines to ensure that billing is compliant with the expectations of their clients. This will include invoice review, timekeeping training for attorneys and staff, assist in preparation of budgets, and overall analysis of client economics. Excellent communication skills are required to effectively manage all billing matters with partners, clients, and staff as this position will provide recommendations and advice. The Legal Billing Analyst should have knowledge of legal terms and processes in order to effectively manage the client billing.

Responsibilities

• Reviews Outside Counsel Guidelines and prepares a summary that is distributed to all timekeepers working for the client.
• Trains timekeepers to adhere to the guidelines, which includes a review of proper narrative etiquette, expense allowances, and proper task and activity code usage.
• Customizes and coordinates best practice procedures to ensure a smooth billing process for the partners and clients.
• Prepares reports and analyses as requested.
• Reviews inventory regularly to abide by billing deadlines to minimize the billing and collections cycle.
• Acts as liaison between clients, partners and assistants when issues arise that require follow-up to address client’s needs and provide resolution.
• Coordinates the efforts of internal staff, vendor staff and client’s designated personnel.
• Performs other duties and responsibilities as assigned.

Qualifications

• Bachelor’s degree is preferred. Accounting or Business major highly desirable.
• Must have 3 -5 years of law firm e-billing experience.
• Proficient with various e-billing protocols, vendors and the e-Billing Hub. Prior experience with third party e-billing software is preferred.
• Must be familiar with best practices for billing/collection in the legal industry.
• Must have the ability to effectively communicate with all levels of personnel, have excellent attention to detail and the ability to work well under pressure.
• Outstanding written and verbal communications skills, excellent organizational skills and the ability to strategize, multi-task and prioritize.
• Exemplary customer service mindset is highly motivated and enjoys a team-oriented atmosphere.
• Should have an ownership mentality, a commitment to proactive communication and exceptional follow through skills.
• Flexibility/availability to work overtime as needed (includes evening and weekend).

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