Biller Collector - Business Office

Riveredge Hospital, Inc.; Forest Park (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

A community healthcare provider in Forest Park is seeking a Biller/Collector to ensure timely and accurate billing processes. The ideal candidate will possess an associates degree in business or finance, with at least two years of experience in a medical office. Responsibilities include account follow-up, report submissions to management, and maintaining accurate documentation. Strong communication skills and knowledge of reimbursement protocols are essential. This role supports the financial health of the organization and promotes patient satisfaction.

Qualifications

• Must have at least two years of experience in a medical facility.
• In-depth knowledge of government reimbursement protocols required.
• Strong written and verbal communication skills expected.

Responsibilities

• Timely follow-up on all assigned accounts.
• Submit reports to CFO/Business Office Manager.
• Maintain accurate collection files and monitor for accuracy.
• Document all open accounts and contact with third parties.

Skills

Communication skills

Knowledge of funding sources

Attention to detail

Education

Associates degree in business or finance

Relevant experience in billing and collections

Job description

Overview

Shape the future of behavioral health care throughout the Forest Park community by joining our extraordinary team at Riveredge Hospital. Bring your compassion, expertise, enthusiasm, and passion for quality to a place that cultivates wellness and inspires hope. We are currently seeking a Biller/Collector for Riveredge Hospital. Simply apply to the posting and discuss your interests with the hiring managers if you are selected to come in for an interview.

Responsibilities

• The Biller/Collector timely and accurately follows up of all assigned accounts.
• Submits reports to CFO/Business Office Manager as assigned.
• Performs other various clerical responsibilities as may be assigned.
• Maintains collection files and monitors for accuracy.
• Documents on all open accounts.
• Maintains appropriate reminder system to ensure prompt follow-up.
• Documents every contact made to or by third party payer, patient, family, or employee.
• Advises Business Office Manager and/or CFO of problem accounts at time of encounter while monitoring and recording all payments made on accounts.
• Notes payment discrepancies and resolves immediately.
• Maintains neat, legible and chronological documentation of all collection and follow-up activity.
• Process manual revenue reports at month end to support the billing that will go out that month.
• Balance these reports with the billing submissions.
• Prepares Bad Debt Write-offs and other adjustments.
• Reports any non-covered or inadequately covered patients.
• Works with Utilization Management to maximize payables and performs third party and self-pay follow-up as required.

Qualifications

• Job Requirements:
• Associates degree in business or finance.
• Alternatively, equivalent experience in the billing and collections field.
• Requires at least two years of experience in a medical facility business office or UM with collections responsibilities.
• In depth knowledge of funding sources and government reimbursement protocols.
• Must be at least 21 years of age.
• Able to pass hospital background check, including credit component. Strong verbal and written communication skills.