Bilingual Youth Services Case Manager

Sasha Bruce Youthwork; Washington (District of Columbia); On-site; USD 42,000 - 54,000; Full time

Job summary

Sasha Bruce Youthwork seeks a bilingual case manager for PASSAGES, a transitional housing program in Washington, DC. The role focuses on care coordination, social service navigation, and client support in a multi-disciplinary team.

You will conduct counseling, develop service plans, connect clients to benefits and resources, and ensure timely documentation while working evenings or weekends as needed to support youth toward stability.

Qualifications

• Bachelor's Degree in Social Work, psychology, or a human services related field OR three years of experience working with at risk youth.
• MUST be bilingual (Spanish/English); history working with Latinx populations a plus.
• Familiarity with social services and support agencies in the District.
• Strong communication and organizational skills required.
• Reporting to the Program Manager, this is a full-time, exempt level position.
• Candidates must possess a valid driver’s license, reliable transportation, pass required clearances.

Responsibilities

• Complete funder admission processes with clients, including intake and SPDAT assessments.
• Create, implement and monitor individual service plans to assist clients towards self-sufficiency.
• Connect clients with social services, vital documentation, benefits and resources.
• Conduct individual counseling sessions with clients on caseload.
• Support activity schedules, life skills workshops and trainings for clients.
• Provide crisis intervention and on-site counseling when appropriate.
• Perform regular house checks, monitor facilities, and enforce safety policies.
• Maintain confidential case files and accurate service documentation within 24–48 hours.
• Participate in team meetings, trainings, and outreach; ensure trainings are completed annually.
• Evenings and weekends availability as needed.
• Other duties as assigned; commitment to ending youth homelessness and racial equity.

Skills

Bilingual Spanish/English

Strong communication

Organizational skills

Education

Bachelor's Degree in Social Work or related field

Job description

Sasha Bruce Youthwork seeks a bilingual case manager for PASSAGES, a transitional housing program in Washington, DC. The role focuses on care coordination, social service navigation, and client support in a multi-disciplinary team.

You will conduct counseling, develop service plans, connect clients to benefits and resources, and ensure timely documentation while working evenings or weekends as needed to support youth toward stability.