Bilingual Workforce Performance & Operations Coordinator

EmployBridge; Seminole (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

EmployBridge seeks a Staff Performance Coordinator for a large manufacturing facility in Largo, FL. The role delivers frontline customer service to the management team and associates, manages workforce issues, and supports payroll and timekeeping within a safety-conscious environment.

You will coordinate with vendors and client partners, conduct new hire orientations, review onboarding documents, and use CRM/Power BI to identify workforce challenges while supporting safety initiatives.

Qualifications

• High school diploma or 6 months related experience.
• Experience in logistics or manufacturing environments is preferred.
• Experience in a customer service role handling client communication.

Responsibilities

• Act as first point of contact for vendors and client contacts for all employee issues.
• Educate client on guidelines and set expectations for handling issues.
• Ensure all employee issues are handled appropriately and timely.
• Coordinate resolution of workforce issues with vendors and client partners.
• Deliver client customized new hire orientations.
• Collect onboarding documents for each employee prior to start.
• Run reports and use data to identify workforce challenges.
• Participate in client meetings about safety and operations and document incidents.
• Process payroll and track attendance, wage, and hour compliance.

Skills

Logistics experience

Manufacturing experience

Customer service

Data management

Process orientation

Teamwork

Communication skills

Adaptability

Technology platforms

Education

High school diploma or related experience

Tools

CRM

Power BI

Time/Attendance software

Job description

EmployBridge seeks a Staff Performance Coordinator for a large manufacturing facility in Largo, FL. The role delivers frontline customer service to the management team and associates, manages workforce issues, and supports payroll and timekeeping within a safety-conscious environment.

You will coordinate with vendors and client partners, conduct new hire orientations, review onboarding documents, and use CRM/Power BI to identify workforce challenges while supporting safety initiatives.