Bilingual WIC Admin Team Lead

State of South Carolina; Sumter (SC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Vacation leave (15 days)

Sick leave (15 days)

Holidays (13)

Parental leave

Health insurance

Dental

Vision

Life insurance

Deferred compensation

SCRS retirement

ORP retirement

Job summary

State of South Carolina's Department of Public Health seeks an Administrative Services Coordinator under the WIC program, providing direction and supervision to administrative staff to assure efficient, culturally competent service for clients.

Responsibilities include conducting audits and trainings, managing EPMS feedback, ensuring accurate entry of client data into the SC-WIC system, and adherence to program guidelines for e-WIC and Farmer's Market benefits; some travel and emergencies may be

Qualifications

• High school diploma or higher; bachelor's may substitute.
• 2 years supervisory admin experience or 3 years with associate/HS.
• Bilingual English/Spanish preferred.

Responsibilities

• Supervises and instructs WIC administrative staff; conducts audits and maintains training records.
• Provides culturally competent customer service; answers phones and schedules appointments.
• Enters client information into the SC-WIC system per guidelines; ensures e-WIC and Farmer's Market compliance.
• Follows customer service and cultural competency guidelines; handles complaints as directed.
• Attends trainings; prepares required reports; may travel for emergencies or assignments.

Skills

Supervisory experience

Customer service

Bilingual English/Spanish

Administrative skills

Education

Bachelor's degree in related field

High school diploma

HS/GED

Tools

SC-WIC system

EPMS

Job description

State of South Carolina's Department of Public Health seeks an Administrative Services Coordinator under the WIC program, providing direction and supervision to administrative staff to assure efficient, culturally competent service for clients.

Responsibilities include conducting audits and trainings, managing EPMS feedback, ensuring accurate entry of client data into the SC-WIC system, and adherence to program guidelines for e-WIC and Farmer's Market benefits; some travel and emergencies may be