Bilingual Warehouse Supervisor – 1st Shift

Certco, Inc.; Madison (WI); Hybrid; USD 60,000 - 78,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Profit sharing

Paid time off

Wellness programs

Tuition reimbursement

Job summary

Certco, Inc. is seeking a Bilingual Warehouse Supervisor fluent in English and Spanish to lead our Madison, WI team.

You will supervise, coach, and develop staff, coordinate daily warehouse activities, and ensure safety, accuracy, and efficiency while maintaining inventory control and implementing the new WMS. You will communicate expectations, prioritize tasks, and build strong relationships with employees and management.

Qualifications

• High school graduate or equivalent and excellent math skills.
• 3 years of related experience.
• Experience working with powered industrial equipment.
• Warehouse Management System (WMS) experience preferred.
• D.O.T. and Logistics experience preferred.
• Bilingual (English/Spanish) required.

Responsibilities

• Oversee and regulate all warehouse functions, fostering a highly productive environment.
• Mentor and develop team members through hands-on training and coaching.
• Provide instruction and evaluations for equipment operators.
• Uphold safety standards and ensure a secure working environment for all employees.
• Navigate employee relations, including initiating appropriate disciplinary actions when necessary.
• Respond promptly and professionally to customer inquiries, striving for 100% customer satisfaction.
• Maintain a clean, organized, and efficient warehouse environment.
• Communicate critical production details to the Director of Warehousing and fellow shift leaders to ensure seamless operations.
• Execute additional tasks and duties as assigned by the Director of Warehousing.
• Is regular in attendance and complies with the Company Attendance Policy.

Skills

Bilingual English/Spanish

Leadership

Communication

Safety focus

Problem solving

Warehouse operations

WMS experience

Microsoft Office

Tools

WMS

Microsoft Office

Job description

Description

Bilingual Warehouse Supervisor – English/Spanish

Certco, Inc. | Daniels Street | Madison, WI

Lead a Team. Build Relationships. Grow with Certco.

Certco is looking for an experienced Bilingual Warehouse Supervisor who is fluent in English and Spanish to join our team at our Daniels Street location.

This is a great opportunity for an experienced warehouse leader who enjoys working with people, developing employees, solving problems, and making a difference in a fast-paced distribution environment. Your ability to communicate effectively in both English and Spanish will be an important part of helping our team succeed.

As a Warehouse Supervisor, you will be responsible for leading employees, coordinating daily warehouse activities, maintaining safety and productivity standards, and ensuring work is completed accurately and efficiently.

What You'll Do

• Supervise, lead, coach, and develop warehouse employees
• Communicate daily expectations and operational priorities to the team
• Provide direction and support to employees in both English and Spanish
• Monitor productivity, quality, attendance, and overall performance
• Hold employees accountable to established expectations and company policies
• Assist with training and onboarding new employees
• Promote a safe, clean, and productive work environment
• Coordinate daily warehouse activities and adjust priorities as business needs change
• Identify and help resolve operational issues and workflow challengesWork closely with other supervisors, managers, and departments to keep operations running smoothly
• Communicate important information between employees, shifts, and management
• Help maintain inventory accuracy and proper product handling
• Support the implementation and continued use of our Warehouse Management System (WMS)
• Perform other duties as assigned by management

A Great Opportunity to Grow

This position provides an opportunity to make a direct impact on our warehouse team and operations. We are looking for someone who wants to be more than just a supervisor - someone who wants to develop people, improve processes, and help create a strong team culture.

Your ability to communicate in both English and Spanish will allow you to build stronger relationships with employees, improve communication, and help ensure everyone understands expectations and has the tools they need to be successful.

Be Part of Our New WMS

Certco is in the process of implementing a brand-new Warehouse Management System (WMS), making this an exciting time to join our warehouse operations.

The right candidate will have the opportunity to learn new technology, help employees adapt to new processes, identify opportunities for improvement, and play an important role in the continued development of our warehouse operations.

What We're Looking For

• Previous warehouse leadership or supervisory experience
• Experience working in a fast-paced warehouse or distribution environment
• Fluent in both English and Spanish
• Strong leadership and communication skills
• Ability to coach, motivate, and develop employees
• Strong organizational and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and commitment to accuracy
• Comfortable using computers and learning new technology
• Strong commitment to safety and teamwork
• Ability to lead by example and hold employees accountable

Why Certco?

At Certco, we believe our people are what make our company successful. This is an opportunity to join a company where you can make a difference, develop your leadership skills, and build a long-term career.

We offer a strong benefits package, including extremely affordable health insurance, 401(k) with company match and profit sharing, paid time off, wellness programs, tuition reimbursement, and other employee benefits.

Requirements

Schedule: Tuesday - Saturday

Hours: Tuesday - Friday: 8:30am - Close and Saturdays: 5:45am - Close

We can discuss typical end times for each day during the interviewing process

Position Summary

As a Warehouse Supervisor, you will play a key role in managing and coordinating activities for our warehouse personnel, ensuring workflow optimization, productivity, and a commitment to safety. Your focus will be to oversee the accurate movement of inventory, uphold our rigorous safety protocols, and drive performance within your team. Your contribution will ensure we maintain a productive, organized, and safe warehouse that exceeds customer expectations.

Essential Job Functions

• Oversee and regulate all warehouse functions, fostering a highly productive environment
• Mentor and develop team members through hands-on training and coaching
• Provide instruction and evaluations for equipment operators
• Uphold safety standards and ensure a secure working environment for all employees
• Navigate employee relations, including initiating appropriate disciplinary actions when necessary
• Respond promptly and professionally to customer inquiries, striving for 100% customer satisfaction
• Maintain a clean, organized, and efficient warehouse environment
• Communicate critical production details to the Director of Warehousing and fellow shift leaders to ensure seamless operations
• Execute additional tasks and duties as assigned by the Director of Warehousing
• Is regular in attendance and complies with the Company Attendance Policy

Knowledge, Skills, and Abilities

• Knowledge of warehouse shipping and receiving functions
• Knowledge of and skill in using computer software, including Microsoft Office suite
• Skill in operating various office equipment, such as personal computer, calculator, fax and copy machine
• Ability to pay close attention to detail and coordinate various activities simultaneously
• Ability to communicate with customers, co-workers, and business contacts in a courteous and professional manner
• Ability to work with minimal supervision
• Ability to maintain confidentiality

Education and Experience

• High school graduate or equivalent and excellent math skills
• 3 Years of related experience
• Experience working with powered industrial equipment
• Warehouse Management System (WMS) experience preferred
• D.O.T. and Logistics experience preferredExperience in identifying operational issues, recommending and implementing strategies to resolve problems
• Experience building and maintaining relationships within a team
• Bilingual (English/Spanish) required

Certco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.