Bilingual Virtual Assistant - Medical Practice

Assist World; United States; Remote; USD 3,300 - 4,500; Full time

Benefits offered by this job

No activity tracker

Birthday bonus

Testimonial bonus

100% remote

Job summary

Assist World is seeking a remote medical administrative professional to support a private practice. You will handle patient calls, scheduling questions, medication refills, inbox management, and records processing from a home office.

Ideal candidates have 3–4 years in medical administration, bilingual English/Spanish, strong communication, and meticulous attention to detail. HIPAA certification is preferred. The role is fully remote with flexible collaboration and SOP support.

Qualifications

• Three to four years of medical administration experience.
• Medical office or patient-facing experience required.
• Fluent English and Spanish preferred.
• Ability to work independently with high attention to detail.

Responsibilities

• Answer incoming patient calls.
• Handle appointment questions and scheduling queries.
• Relay medication refill requests.
• Monitor the medical practice inbox.
• Process incoming faxes and records.
• Respond to patient inquiries promptly.
• Maintain practice documentation.
• Assist with standard operating procedures.

Skills

Bilingual English/Spanish

Strong communication

Independent worker

Attention to detail

VoIP comfort

Tools

HIPAA certification

VoIP platforms

Job description

Support a private medical practice with patient calls, medication refill requests, scheduling questions, inbox management and administrative coordination.

About Assist World

Assist World connects businesses with remote professionals providing administrative and operational support.

What you'll do

• Answer incoming patient calls
• Handle appointment questions
• Relay medication refill requests
• Monitor the medical practice inbox
• Process incoming faxes and records
• Respond to patient inquiries
• Maintain practice documentation
• Assist with standard operating procedures

What we're looking for

• Fluent English and Spanish strongly preferred
• HIPAA certification
• Three to four years of relevant experience
• Medical office or patient-facing experience
• Strong communication skills
• Comfort with VoIP systems
• High attention to detail
• Ability to work independently

Benefits

• 100% remote
• USD 300-$400 monthly advertised compensation
• Birthday bonus
• Testimonial bonus
• No activity tracker
• Healthcare administration experience