Bilingual Veterinary Receptionist — Calm Front Desk Pro

Vetcor; Orlando (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Uniform allowance

Referral bonuses

Employee pet discounts

Job summary

Vetcor's Animal Hospital at Baldwin Park in Orlando is seeking an experienced bilingual veterinary receptionist to join our front desk team. You will greet clients, assist with check-in/out, answer phones, and help coordinate daily workflow in a busy practice.

This full-time role requires fluency in English and Spanish, strong customer service, and the ability to multitask and stay organized, especially during busy shifts. We offer competitive pay, benefits, and opportunities for growth.

Qualifications

• Previous veterinary or medical office experience.
• Fluency in both English and Spanish.
• Strong customer service and communication skills.

Responsibilities

• Welcome clients and patients with warmth and professionalism.
• Assist clients with patient check-in and check-out.
• Answer phones and provide exceptional customer service.
• Schedule appointments and coordinate daily workflow.
• Communicate clearly with clients in English and Spanish.
• Explain treatment plans and next steps to clients.
• Maintain accurate client and patient information in the medical record.
• Process invoices and collect payments.
• Coordinate communication between clients and the veterinary team.
• Collaborate with doctors, technicians, and teammates to keep the hospital running smoothly.

Skills

Bilingual English/Spanish

Reception experience

Customer service

Multitasking

Tools

ezyVet

Job description

Vetcor's Animal Hospital at Baldwin Park in Orlando is seeking an experienced bilingual veterinary receptionist to join our front desk team. You will greet clients, assist with check-in/out, answer phones, and help coordinate daily workflow in a busy practice.

This full-time role requires fluency in English and Spanish, strong customer service, and the ability to multitask and stay organized, especially during busy shifts. We offer competitive pay, benefits, and opportunities for growth.