Bilingual Undergraduate Admissions Counselor

Alverno College; Milwaukee (WI); On-site; USD 40,000 - 58,000; Full time

Job summary

Alverno College is seeking a Bilingual Undergraduate Admissions Counselor to recruit and enroll students in weekday undergraduate programs, with a focus on first-time freshmen directly from high school. The role requires effective communication with students, families, school staff, and community partners to build awareness and enrollment.

The incumbent will support college-wide admissions efforts, including adult and graduate programs, and will travel seasonally to meet enrollment goals.

Qualifications

• Bachelor's degree required.
• Willingness and ability for extended travel (Fall and Spring) 3–6 weeks.
• Evenings (avg 2 per week) and some weekends (avg once per month) work.
• 2+ years in higher education preferred; recruiting/sales/relationship-building valued.
• Strong communication and professional responsiveness with internal/external stakeholders.
• Proficiency with Word/Excel; experience with Colleague (ERP) favored.

Responsibilities

• Manage prospective student pool to meet enrollment goals.
• Develop and maintain relationships with prospective undergrad students throughout recruiting lifecycle.
• Counsel prospective students on Alverno undergraduate degrees and areas of study.
• Facilitate admissions and registration with timely communication (appointments, calls, emails).
• Schedule information sessions and participate in external fairs and conferences.
• Work with Admissions and Marketing to develop recruitment strategies and materials.
• Provide outreach to high schools, colleges, businesses, and community orgs.
• Collaborate across departments to support enrollment processes.

Skills

Communication skills

Relationship building

Multitasking

Team collaboration

Bilingual (English/Spanish)

Education

Bachelor's degree

Tools

Colleague

CRM systems

Microsoft Word

Microsoft Excel

Job description

• Employee Type 12-month Staff
• Required Degree 4 Year Degree

Description

Alverno College is looking for a Bilingual Undergraduate Admissions Counselor who will recruit and enroll students to Alverno’s weekday undergraduate programs with a concentration on first-time freshmen coming directly from High School. The incumbent must communicate effectively with external audiences (students, families, school staff, and community partners) to build awareness and preference for Alverno College. They will also s upport college-wide Admissions recruitment and enrollment efforts, including adult and graduate programs.

Department Responsibilities

• Manage prospective student pool to meet enrollment goals in Alverno’s undergraduate programs
• Proactively develop and maintain relationships with prospective undergraduate students throughout the recruiting lifecycle (Inquiry, Admit, Accepted Student, and newly Enrolled Student)
• Counsel prospective students on Alverno undergraduate degrees and areas of study
• Facilitate the admissions and registration process through clear, consistent, and timely communication to prospective students (appointments, phone calls, emails, texts, and letters, etc)
• Schedule and conduct individual appointments with prospective students and their families
• Process application, scholarship, and registration materials accurately and promptly
• Maintain accurate and current student data in department preferred databases (Recruiter, Colleague, Excel), including, but not limited to, notes on student communication topics, history of contacts, and scholarship eligibility
• Provide guidance and explanation to students and families regarding the financial aid process and package.
• Develop and maintain relationships within key market segments for Alverno’s undergraduate programs through outreach efforts and support of Alverno’s marketing efforts.
• Schedule and conduct information sessions (on and off-site) as appropriate
• Participate in external fairs and conferences as appropriate
• Provide outreach to the community, including, but not limited to, high schools, community and technical colleges, businesses, and community-based organizations to develop new inquiries
• Work collaboratively with Admissions and Marketing leadership to develop relevant marketing strategies and materials for Alverno’s undergraduate programs.
• Work collaboratively with the Admissions team to support enrollment
• Develop and apply knowledge of college-wide Admissions and recruitment programs and practices
• Provide staffing for Alverno coordinated recruitment events, information sessions, open houses, conferences, trainings, etc.
• Work collaboratively across internal college departments to facilitate the admissions process.
• Serve as a representative of the Admissions department throughout the College.
• Stay current on happenings that affect enrollment through meetings, email, minutes, and social networking sites
• Provide input to faculty and staff on matters that affect the enrollment and admissions process (e.g., scheduling, timelines, orientation and communication)
• Coordinate conversations between prospective students and faculty, staff, or alums when appropriate.
• Serve on campus committees
• Participate in department meetings, committees, and official college functions when appropriate.
• Demonstrate a commitment to SOARING values
• Be respectful of the College’s vision of a balanced and healthy lifestyle strategy, which includes the Seven Dimensions of Wellness: Career, Emotional, Environmental, Intellectual, Physical, Social, and Spiritual.
• Comply with safety procedures and maintain clean and orderly work areas.
• Perform other tasks as necessary to support the mission of the College.

Requirements

Qualifications

• A bachelor’s degree is required.
• Requires the willingness and ability for extended independent travel seasonally (Fall and Spring) for 3 – 6 weeks. Most travel will require the employee to drive long distances, including outside of the state of Wisconsin.
• Required work on evenings (average of 2 evenings per week) and some weekends (average of once per month)
• A minimum of two (2) years of professional work experience in higher education is preferred. Prior recruiting experience, successful sales, marketing, or relationship-building experience is highly preferred.
• Motivated by the opportunity to change the lives of young women from all backgrounds positively.
• Willingness to suggest and apply creative thinking and new approaches to create and maintain excellent prospective student engagement.
• Demonstrated effectiveness in achieving short- and long-term objectives and goals.
• Eagerness to work in a fast-paced, results-driven department committed to adopting enrollment best practices.
• Requires excellent written and oral communication skills, including the ability to articulate the value of an outcome-based education.
• Requires the ability to communicate and respond to both internal and external customers professionally and promptly. Must have the ability to read, interpret, write, and complete documents such as reports and general correspondence.
• Requires attention to detail, strong organizational skills, and the ability to multitask, prioritize, and work with frequent interruptions.
• Must have the ability to professionally respond to variations in schedules and plans.
• Requires proficiency in Microsoft Word and Excel. Requires working knowledge of database systems, Colleague preferred. Familiarity with a sales (CRM) or student (database preferred.
• Demonstrated ability to work both independently and collaboratively as a member of a team.
• Demonstrated ability to work with diverse populations of students, parents, and community members.
• Valid driver’s license with a driving record that meets the qualifications of an Alverno driver.

Summary

Founded in 1887, Alverno College is a four-year, Catholic liberal arts college for undergraduate women sponsored by the School Sisters of St. Francis. The college also offers a robust array of graduate and degree completion programs for women and men. Student learning and personal and professional development are the central focus of everyone in the Alverno College community. As Wisconsin’s first designated Hispanic-Serving Institution, Alverno enrolls a highly diverse student body of virtually every demographic and experience. It is an institution that has revered tradition and encouraged innovation for more than 130 years.

Academic Advisors provide academic guidance and holistic support to an assigned caseload of diverse undergraduate Weekday College students in a range of majors/programs. Academic Advisors work collaboratively with students to assist them through their academic journey. This includes helping students to understand and take ownership of their academic requirements and progress, teaching students about Alverno’s ability-based curriculum, assisting students in exploring/identifying career pathways, navigating issues/concerns, and fostering time/life balance. Academic Advisors also are involved with and often coordinate/lead campus-wide advising and retention-focused projects, functions and activities.

Alverno College is nationally recognized for its innovative, ability-based curriculum that emphasizes active learning, continuous feedback, and student development. Learn more about our academic programs at https://catalog.alverno.edu/ .

Physical Requirements and Work Environment:Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. This role requires the ability to communicate effectively, use instructional technology, and work in classroom, laboratory, and/or online learning environments. Laboratory instructors must be able to safely demonstrate and supervise laboratory activities in accordance with established safety procedures.

Applicant Accommodations
Alverno College is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment and selection process. Applicants who require an accommodation to complete the application process or participate in an interview should contact the Human Resources Department at [e-mail] .

Alverno College is an Equal Opportunity Employer committed to creating a diverse a