Bilingual Travel Sales Consultant

EF Education First Gruppe; Cambridge (MA); Hybrid; USD 50,000 - 60,000; Full time

Job summary

Join a dynamic and collaborative sales team at an innovative travel company, where your bilingual skills in Spanish and English will be invaluable. As a Bilingual Tour Consultant, you'll engage with diverse travelers, helping them plan unforgettable group travel experiences. This role offers a unique opportunity to develop your sales skills through a structured program designed for both beginners and seasoned professionals. With a strong focus on customer experience, you'll make a significant impact while enjoying a supportive and energetic work environment. Embrace the chance to grow your career with a global leader in educational travel and make lasting connections with people from all walks of life.

Benefits

Four weeks paid vacation

Ten paid holidays

Exciting business travel opportunities

25% company match on 401(k)

Market-leading medical, dental and vision coverage

Wellness benefits including fitness reimbursement

Frequent social and learning events

EF Product Discounts

Eligibility for Workplace Flexibility Program

Robust Employee Assistance Program

Qualifications

• Fluency in Spanish and English is essential for this role.
• Strong verbal communication and sales instincts are crucial.
• Ability to manage time and prioritize tasks effectively.

Responsibilities

• Manage your own book of business while acquiring new clients.
• Make 100+ outbound sales calls daily to potential travelers.
• Achieve or exceed sales goals consistently.

Skills

Fluent in Spanish

Fluent in English

Verbal communication skills

Sales instincts

Problem-solving skills

Organizational skills

Education

4 years of relevant work experience

4-year degree

Job description

Internally Titled: Bilingual Tour Consultant, Individual Sales (Spanish/English)
EF Go Ahead Tours
Cambridge, MA
Start Date: August 5, 2025
Application Deadline: July 1, 2025

**For consideration, applicants must live/relocate to the state of Massachusetts or within commutable distance to our Cambridge, MA office. This role is hybrid, 3 days on-site per week and 2 days remote.

For over 30 years, EF Go Ahead Tours has guided adult travelers across the globe via carefully crafted group travel itineraries. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe the best way to learn about the world is to experience it and every day we come to work hoping to help as many people as possible do just that.

The Role:

As a member of our high energy, collaborative and competitive sales team, you will play a critical role in developing customer acquisition and retention strategies while simultaneously identifying opportunities to improve the customer experience. Your daily activities will involve making outbound sales calls to potential travelers who have expressed interest in group travel through our website and marketing efforts. Additionally, you will help maintain interest by continuing the relationship with our past loyal travelers in booking their next Go Ahead Tour.

No Sales experience? No problem. Our Sales Development Program is designed for those who are both launching a new career in sales and those who want to build upon existing sales skills and techniques. Our goal is to create strong salespeople and instill lasting skills that you can carry with you throughout your career. Benefits of the program include training in sales, product, marketing and industry trends, coaching in consultative selling techniques, presentations, public speaking and dedicated mentorship. This program is a great way to build your career with a global leader in the industry.

Responsibilities:

• Independently manage your book of business while simultaneously bringing in new business
• Maintain and practice high outreach, follow-up phone conversations
• Average 100+ calls and 3 hours of phone time per day
• Utilize consultative selling techniques to prospect and initiate product interest
• Consistently achieve or exceed sales goals
• Develop an integrated sales strategy to accomplish your goals
• Weekend Work: 1-2 days/month - Take a weekday off when you work a weekend day
• Late Shift Work: 1-2 days/month - Late shifts will be from 11:30 am - 8 pm MT

Qualifications:

• Fluent in both written and spoken Spanish and English. The majority of this role will be performed in English but Spanish will be called upon from time to time to accommodate our Spanish speaking travelers.
• Strong verbal communication and influencing skills (must be able to connect with a diverse range of individuals via telephone)
• Naturally strong sales instincts: you can recognize and capitalize on buying signals that customers display.
• Driven and competitive mindset that has you intrinsically motivated to hit goals.
• Demonstrates personal accountability, self-awareness, and student mentality.
• Adept in problem-solving skills.
• Ability to independently plan, organize and prioritize work while collaborating with a team.
• You are flexible, with the ability to pivot quickly and multitask in a fast-paced environment.
• Must have at least 4 years of relevant work experience or a 4-year degree.

Why you’ll love working here: Perks, Benefits, and more!

This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

In addition, you can expect:

• Commitment to professional growth: robust monthly calendar of trainings and workshops.
• Four weeks paid vacation your first year, ten paid holidays, and two floating holidays.
• Exciting business travel opportunities.
• 25% company match on your 401(k) contributions.
• Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance.
• Dependent care, healthcare and commuter Flex Spending Accounts (FSAs).
• Access to fertility care and family-building support.
• Wellness benefits including a yearly fitness reimbursement.
• Frequent social and learning events, including access to our employee-run resource groups.
• Robust Employee Assistance Program.
• Tenure-based sabbatical eligibility.
• EF Product Discounts (discounts on travel, international language schools, Au Pair program and more).
• Discounts at local venues and businesses.
• Eligibility for our Workplace Flexibility Program: our pilot hybrid work model with up to two days working from home per week.
• Compensation: First-year Tour Consultants have an on-target earning potential of $60,000 (base salary starting at $50,000 and $10,000 bonus potential). In addition, there is uncapped bonus for exceeding sales goals. OTE increases to $72,000 after 12 months. You are eligible for a promotion to Senior Tour Consultant after 2 years of successfully exceeding goals and excellent performance with an increased OTE of $95,000 ($65,000 base and $30,000 bonus potential). Full comp plan details, and future earning potential, will be reviewed during the interview process.

About EF Go Ahead Tours

At EF Go Ahead Tours we believe in the power of travel to widen your eyes, broaden your mind and see the world and yourself in entirely new ways. For over 30 years we’ve guided travelers - from young professionals to retirees, solo travelers to entire families, on carefully crafted journeys. To us, each experience is an opportunity to not just create unforgettable moments, but to inspire greater understanding between people and cultures. Every day our global team comes to work hoping to help as many people as possible share in those experiences.

About EF Education First

Some companies are in the Business of Technology.

Others are in the Business of Finance….Sports…Or Soft Drinks.

At EF, we're in a different kind of Business.

One that's a little less tangible, and a lot more important.

Because our Business, what we make, makes everything else possible.

We're in the Business of Understanding.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through Language, Cultural Exchange, Academic Studies, and Educational Travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You’ll find our 115 offices located in some of the world’s greatest cities, and filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it’s what we do with it – Building greater understanding, breaking down barriers, and creating a better world…that makes all the difference.

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