Bilingual Teller Supervisor: Lead Cash & Customer Service

Prosperity Bank and Trust Co; Houston (TX); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Prosperity Bank is seeking a Bilingual Teller Supervisor (Full Time) in Houston, Northside. The role oversees teller operations, ensures smooth service flow, and provides training and guidance to staff. You will handle complex transactions and actively promote bank products to customers.

Qualified candidates bring strong leadership, excellent communication, and at least a high school diploma with 2.5 years of teller experience. Bilingual abilities are a plus for serving a diverse client base.

Qualifications

• Requires strong leadership and supervisory capabilities.
• Extensive customer service experience and professional demeanor.
• Clear communication and problem-solving skills with customers.

Responsibilities

• Supervise Teller operations and ensure smooth workflow.
• Cross-train staff and maintain window coverage for service.
• Handle complex transactions and cashier balance procedures.
• Promote bank products and services to customers.
• Maintain branch policies and security procedures.

Skills

Leadership

Customer service

Communication

Cash handling

Training

Education

High school diploma or equivalent

Job description

Prosperity Bank is seeking a Bilingual Teller Supervisor (Full Time) in Houston, Northside. The role oversees teller operations, ensures smooth service flow, and provides training and guidance to staff. You will handle complex transactions and actively promote bank products to customers.

Qualified candidates bring strong leadership, excellent communication, and at least a high school diploma with 2.5 years of teller experience. Bilingual abilities are a plus for serving a diverse client base.